How to cancel Revolution Prep

Email before the next bill

You are on a Monthly Academic Plan.

1. 01Reply to your enrollment confirmation email, or email info@revolutionprep.com.
2. 02Say you want the Monthly Academic Plan cancelled.
3. 03Send it before the next billing date.

Academic Essentials is 4 hours a billing month. Academic Momentum is 8. You are charged on the purchase date, then on that same date each month, unless you cancel. The plan cannot be paused. To switch plans, use the same email. The switch starts on the next billing date.

Stop a 10-hour auto-renewal

You bought a 10-hour Academic Private Tutoring package that renews.

1. 01Use the cancel instructions that came with the purchase, or the ones in your account.

The terms say auto-renew exists only for 10-hour Academic Private Tutoring packages and Monthly Academic Plans. They do not print the account clicks. A purchase made through a school does not auto-renew unless that agreement says so.

How to know it worked

• —After you cancel a monthly plan, it stays active through the billing month you paid for. You can use the hours left in that month. No further charges are made.
• —Plan hours have no cash value. They do not carry over after you cancel.
• —Up to 4 unused hours can carry into the next billing month only, and only while the plan is still running. Those hours are used first and expire at the end of that next month.

Watch out for

• —Cancelling a session is not cancelling the plan. A session needs 48 hours' notice. A late cancel or a no-show is taken out of the plan hours.
• —The first-month satisfaction guarantee is for a new student, during the first 30 days or the first 6 hours, whichever comes first, and only if the student attends at least one full lesson. It does not apply to later months. Asking for that refund withdraws the student from the program.
• —Prepaid tutoring hours, other than a monthly plan, expire 18 months after purchase unless the checkout or confirmation says otherwise. Those purchases are non-refundable except where the law or a guarantee says otherwise.
• —A small-group course is non-refundable after the course start date.
• —They email at least 30 days before a monthly price change.
• —Questions about a purchase go to Revolution Prep, LLC, 10000 Washington Boulevard, Suite 600, Culver City, California 90232, or info@revolutionprep.com. The terms do not list a customer-service phone for a cancel.

Revolution Prep refunds

• —Cancel within 24 hours after the billing date, and use no hours from that month, and they refund that month in full to the original payment method.
• —If any hours from that month were used, that month is non-refundable. Other monthly charges are non-refundable except where the law or the first-month guarantee applies.
• —Other refund requests go in writing to info@revolutionprep.com, in the time stated at purchase or in the confirmation. Approved refunds are typically processed in 7 to 10 business days. Some services and promos are non-refundable, as disclosed at purchase.