Do it yourself
Cancel SHRM yourself
TLDR: Send the termination notice from MySHRM, or call 800-727-5257, and that termination is effective immediately so access stops then. Membership is not refundable, and you still owe charges made before you opted out.
End it in your profile
You can still sign in.
- 01Sign in to MySHRM.
- 02Open your profile.
- 03Send the termination notice from there, before the renewal date if you only want to stop auto-renew.
The terms also say you can email shrmstore@shrm.org or call 800-727-5257. That termination is effective immediately, and access stops then. An email reminder arrives 30 days before the renewal date. Opt out of automatic renewal before that date.
Call customer care
You need help signing in, or you want a person.
- 01Call 800-283-7476 in the US, or +1-703-548-3440 from outside the US.
- 02Or email shrm@shrm.org.
The membership page says the customer experience team is available 8:00 a.m. to 8:00 p.m. Eastern. The terms use a different number, 800-727-5257, to end the agreement.
Mail a notice
You want it on paper.
- 01Write that you are ending the membership, and include the email on the account.
- 02Mail it to SHRM, 1800 Duke Street, Alexandria, VA 22314, ATTN: Customer Care Department.
That is the customer-care address in the privacy policy. Merchandise returns go to a different address in Odenton, Maryland. A copyright notice uses the Duke Street building with a named legal contact.
How to know it worked
- The terms say termination is effective immediately and access stops then.
- You still owe charges that were made before you opted out, including a charge processed after the card expired.
Watch out for
- Membership renews every 12 months at the then-current rate. Student is $49 a year. Professional is $299 a year. Global is $118 a year. A 3-year professional or global membership is advertised as 15% off. The dollar total is not printed.
- Membership expires 12 months from the end of the month it was processed. The FAQ example is a membership processed on January 7, 2018, expiring January 31, 2019.
- Joining by mail can take 4 to 6 weeks.
SHRM refunds
- The membership page says SHRM membership is not refundable and not transferable.
- The terms say purchases are final, except unused merchandise or merchandise shipped in error, returned within 30 days of the ship date.
Sources · checked 28 October 2026

