Do it yourself
Cancel BeenVerified yourself
TLDR: Log in, open My Account, then Edit Account Information, and choose Cancel My Account. Future charges stop, but you still owe the current period, and any refund is up to support.
Choose Cancel My Account
BeenVerified bills the membership.
- 01Log in.
- 02Open My Account, then Edit Account Information, then Cancel My Account.
You can also email support@beenverified.com or use the Contact Us form. Those can be sent any time. The terms also say you can call the customer-support number on the Contact Us page during the hours posted there. They do not print that number in the terms. After you cancel, the plan does not renew and future charges stop. Charges already made, and the current period, are still owed. A price or billing change is emailed. If you do not end the account within 7 days of that notice, they treat that as a yes to the new price. Not using the site is not a reason to skip a bill.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it by certified mail to BeenVerified, LLC, MSC 149098, P.O. Box 105168, Atlanta, GA 30348-5168.
The terms print the box as “MSC -- 149098.” A legal claim uses the same box, Attn: Legal Department. Email and fax are not a valid notice unless a BeenVerified officer confirms them in a signed writing. Cancel in the account as well.
How to know it worked
- The membership does not renew.
- Future recurring charges stop. The current period is still owed.
Watch out for
- They can refuse or cancel an order they think is fraudulent.
- They are not a consumer reporting agency. The terms say the reports are not for credit, insurance, employment, or tenant decisions.
BeenVerified refunds
- Email support@beenverified.com if you want a refund. They decide case by case.
- When they refund, it is usually one refund per subscription. Repeated refunds are not allowed.
- Include your name and mailing or billing address or the refund is delayed.
- A refund can take up to 30 days to show on the card statement.
Sources · checked 29 October 2026

