How to cancel SoFi Plus

Cancel in the app

You pay SoFi $10 a month.

1. 01Tap the Plus icon at the top of Home, or open your profile, then Membership and Rewards.
2. 02Open the settings icon.
3. 03Follow the steps on the screen to cancel.

On the website, click the profile icon, then Membership and Rewards, then Manage your Membership, and follow the steps. Cancel by 7:59 p.m. Pacific at least one calendar day before the renewal or the next month can still be charged. You keep the benefits until the last day of the cycle. There is no partial refund.

Call

You have a question about the terms.

1. 01Call 1-855-456-7634.

Mail a notice

You want it on paper.

1. 01Write that you are cancelling SoFi Plus, and include the email on the account.
2. 02Mail it to SoFi, 2750 East Cottonwood Parkway #300, Cottonwood Heights, UT 84121.

That street is printed on the cancel article. The same pages list SoFi Lending Corp. at 234 1st Street, San Francisco, CA 94105. A Plus cancellation can use the Cottonwood Heights address on the cancel page.

How to know it worked

• —Benefits last until the last day of the billing cycle.
• —The next $10 is not charged if you cancel in time.

Watch out for

• —The fee is $10 every month, or $120 a year on the Plus page. It starts the day you click Join SoFi Plus. You get an email when it starts and when each payment is received.
• —If the billing date is a weekend or a federal holiday, the payment is processed the next business day. A date like the 31st is charged on the last day of a shorter month.
• —If a SoFi Checking payment fails for lack of funds, or a card is declined, the membership is cancelled. The money has to be in Checking, not Savings. Prepaid cards are not accepted.
• —Texting STOP only stops texts.

SoFi Plus refunds

• —SoFi does not give a partial refund if you cancel before the cycle ends.