Do it yourself
Cancel Spotify yourself
TLDR: Open your Spotify Account page and follow the cancel prompts, or cancel with the company that sold the plan if it was not Spotify. Premium stays on until the period ends, then becomes free, and a partial period is not refunded.
Cancel on the Account page
Spotify Premium is set to renew.
- 01Log in.
- 02Open the Account page and follow the cancel prompts.
The terms also say you can click a link they call “here.” They do not print that address. The cancel takes effect at the end of the billing period, and the account becomes the free plan. A partial period is not refunded unless the law or the terms say so. A plan bought from another company is cancelled with that company. A code or gift card ends when the prepaid time runs out, or when the balance cannot cover the fee. A price change starts at the next period. Cancel before it starts if you reject it. If they shut down a prepaid plan before that time is up, they refund the unused part, if the billing details are current. A material terms change means close the account before the renewal date, or within 30 days after the change, whichever comes first.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Spotify USA Inc., 4 World Trade Center, 150 Greenwich Street, 62nd Floor, New York, NY 10007.
The terms say the agreement is with that company at that street. Cancel on the Account page as well.
How to know it worked
- The paid plan lasts until the end of the billing period.
- It then becomes the free plan.
Watch out for
- A plan bought from another company is cancelled there.
Spotify refunds
- A partial period is not refunded unless the law or the terms say so.
- If they shut down a prepaid plan early, they refund the unused part, if the billing details are current.
Sources · checked 29 October 2026
