EndSubscription
Checked 2 November 2026

How to cancel The Criterion Channel

The Criterion Collection runs The Criterion Channel in the US. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with The Criterion Channel so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase The Criterion Channel until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if The Criterion Channel never cancels
Cancel The Criterion Channel for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel The Criterion Channel

Fill out one short form. We mail an official termination letter to The Criterion Channel's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

The Criterion Collection, ATTN: ORDERS250 Park Ave SouthFloor 2New York, NY, 10003USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the The Criterion Channel subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel The Criterion Channel yourself

TLDR: Sign in at CriterionChannel.com, open the circle avatar, choose Subscription, and cancel under Current plan. It takes effect at the end of the billing cycle or the free trial, and you keep access through the time you already paid for. Cancel before the next charge or the plan renews. A monthly plan is $10.99 and an annual plan is $99.99, before tax. They do not prorate refunds.

Cancel on the website

You subscribed on CriterionChannel.com.

  1. 01Sign in at CriterionChannel.com.
  2. 02Click the circle avatar in the upper-right corner.
  3. 03Select Subscription.
  4. 04Under Current plan, choose Cancel Subscription.
  5. 05Select Cancel subscription.

It takes effect at the end of the current billing cycle or free trial. You keep access through the time already paid for, or through the trial. If Cancel is missing, the help article says you may be billed through another platform, or under another account. Subscriptions bill on a recurring basis and charge again unless you cancel before the next payment.

Cancel where the app billed you

You subscribed in an app, not on the website.

  1. 01Apple, including the iOS app or Apple TV: cancel with Apple.
  2. 02Google Play, including the Android app or Android TV: cancel with Google Play.
  3. 03Roku: cancel with Roku.
  4. 04Amazon Fire TV: cancel with Amazon.

The help article says those subscriptions are cancelled with that company. It does not print the clicks inside Apple, Google, Roku, or Amazon. The Criterion refund desk can only refund a subscription billed on the Criterion website.

How to know it worked

  • A new subscription starts with one 7-day free trial. When the trial ends, the card is charged the monthly or annual price you picked.
  • Monthly is $10.99 USD. Annual is $99.99 USD. Tax is extra. The price is in US dollars.
  • On the website they take Visa, MasterCard, American Express, and Discover.

Watch out for

  • The pricing article says you may pause at any time. It does not print the pause clicks, and a pause is not the cancel described above.
  • A Criterion.com account is not a Criterion Channel account. The help article says the accounts and the billing are separate, even though both are Criterion Collection ventures. Cancelling a disc order does not cancel the Channel.
  • If a renewal fails, they email you. The renewal article says you have 7 to 15 days to fix it. After that, the renewal cannot go through and the subscription is cancelled.
  • The pricing article says to contact them about a refund. The pages we opened do not print a phone number or an email for that request.

The Criterion Channel refunds

  • Refunds are reviewed one by one.
  • They can refund only a subscription billed on their website.
  • They do not offer a prorated refund.
  • A cancel at the end of a paid period is not described as a refund of that period.

Sources · checked 2 November 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel The Criterion Channel

  • You cannot log in, or do not remember the email

    The notice goes to The Criterion Collection's office in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with The Criterion Channel until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling The Criterion Channel

What people ask about The Criterion Channel.

How do I cancel The Criterion Channel?

On the website, sign in, open the circle avatar, choose Subscription, and cancel under Current plan. You keep access until the billing cycle or the free trial ends. If you subscribed through Apple, Google Play, Roku, or Amazon, cancel it there. Monthly is $10.99 and annual is $99.99, before tax.

Will I get a refund for the time left?

No. They say they do not prorate. A refund, if they approve one, is only for a subscription billed on the website, and they review each request.

Can you cancel The Criterion Channel without me logging in?

Yes. The notice goes to The Criterion Channel in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand The Criterion Channel off to us$14.95 once · we handle the rest

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