Do it yourself
Cancel StudyFetch yourself
TLDR: Open Settings, then Billing Portal, and cancel before the renewal date. Access lasts until the period you paid ends, and the rest of that period is not refunded except where the law requires it.
Cancel in the billing portal
You pay StudyFetch.
- 01Log in.
- 02Click the account icon at the top right, then Settings.
- 03Open Billing Portal.
- 04Follow the prompts to cancel.
The terms say the same job is done in the Stripe billing portal on the site. Do it before the renewal date. The cancel starts at the end of the period you already paid. If the button fails, contact support.
Mail a complaint
You want it on paper. The terms say to write here.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to StudyFetch, Inc., 345 N Maple Dr., Suite 340, Beverly Hills, CA 90210.
You can also call (310) 861-3548 or email support@studyfetch.com. The terms do not list hours. They do not promise a grade or a test score.
How to know it worked
- Access lasts until the end of the period you already paid.
- A plan renews for the length you chose, monthly, yearly, or whatever was shown when you bought it, unless you cancel first.
Watch out for
- Fees are billed ahead of the period.
- Keep the card details current. Stripe processes the payment.
StudyFetch refunds
- A cancel does not refund the rest of the period, except where the law requires it.
- They may still refund a billing error if they choose. Ask them or use the billing portal.
Sources · checked 28 October 2026

