Do it yourself
Cancel Teachers Pay Teachers yourself
TLDR: Turn off the Premium Seller renewal in PayPal, under the Teacher Synergy, LLC automatic payment. The membership stays active until the end of the subscription year or January 1, 2027, whichever comes first, and then becomes a Basic Seller account. It is not cancelled the day you click. A one-time resource purchase is not this membership.
Teachers Pay Teachers charges show up as
- Teacher Synergy, LLC
Turn off Premium Seller in PayPal
You pay for Premium Seller through PayPal.
- 01Log in to PayPal.
- 02Click the gear icon in the upper right-hand corner of the account page.
- 03Select the Payments tab.
- 04Select Automatic payments. Show active should already be selected.
- 05Open the Teacher Synergy, LLC payment.
- 06Click Cancel near the top of the record.
- 07Click Cancel Automatic Payments in the pop-up.
The help article says you are done when PayPal shows a confirmation. If the payment is not in that list, the same article links another PayPal page for pre-approved payments. The terms say a paid membership renews each term until you cancel the renewal.
Close a school organization account
You manage a TPT for Schools organization. This is not a Premium Seller plan.
- 01The Organization Account Manager, or another authorized person, emails support@teacherspayteachers.com.
- 02Or submit the request through the Contact Us page.
- 03Say you want the organization account terminated.
How to know it worked
- Premium Seller stays on until the end of the current subscription year or January 1, 2027, whichever comes first. It then switches to Basic Seller.
- You keep the Premium Seller rate on sales until that same date.
- Joining as a buyer is free. Buying a worksheet is not a membership.
Watch out for
- On January 1, 2027, Premium Seller is replaced by Exclusive Seller. If you do nothing, or you opt out, the account becomes Basic Seller that day. If you still have time left on Premium, they refund $5 for each month left, in the January payout. Their example: a renewal date of August 15 gets $40, for 8 months left.
- Closing the account is not the Premium cancel. The help article says a closed account cannot download resources, including ones already paid for. Logging in again reopens it.
- Turning off email in Email Preferences, under My Account, only stops messages.
- A notice of a legal claim goes to Legal Department, Teacher Synergy LLC, 777 Mariners Island Blvd., Suite 600, San Mateo, CA 94404, or legalnotices@ixl.com. That is not the PayPal cancel.
Teachers Pay Teachers refunds
- The Premium help article does not promise a refund of the fee for the year already underway, except the $5-per-remaining-month refund on January 1, 2027, if time is left.
- That January refund is included in the payout you receive in January.
Sources · checked 2 November 2026

