Do it yourself
Cancel The Princeton Review yourself
TLDR: Open Account Settings and click Cancel your monthly plan, or call 1-800-273-8439. They stop adding minutes, minutes already in the account last until the next billing date, and a prorated refund of unused minutes is only in the first 30 days.
Cancel the monthly plan
You pay for Homework Help each month.
- 01Sign in.
- 02Open Account Settings.
- 03Click Cancel your monthly plan.
The same button cancels a free trial. A free trial is only for someone who has not had one before. On the same day each month, or the last day of a short month, they charge the fee and refill the minutes until you cancel.
Call
You want a person, or you are withdrawing from a course.
- 01Call 1-800-2REVIEW (800-273-8439).
Enrollment advisors are Monday through Friday 9 a.m. to 10 p.m. Eastern, and Saturday and Sunday 9 a.m. to 8 p.m. Eastern, extension 1. Student support is also 1-866-877-7737. The contact page prints two student-support hour blocks: Monday through Friday 9 a.m. to 9 p.m. and weekends 8:30 a.m. to 5 p.m., and also Monday through Friday 9 a.m. to 10 p.m. and weekends 9 a.m. to 8 p.m. A course withdrawal is by phone, unless that course says otherwise.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to The Princeton Review and Tutor.com, 110 E. 42nd Street, 7th Floor, New York, NY 10017, Attention: Legal Department.
The privacy policy says questions can go to that address or to privacy@review.com. The contact page lists the building as 110 E 42nd St., Suite 700, New York, NY 10017. A cancellation can use the 7th-floor mail line.
How to know it worked
- They stop charging the card and stop adding minutes.
- Minutes already in the account last until what would have been the next billing date, then expire. They are not refunded.
Watch out for
- The pricing page lists monthly prices of $39.99, $114.99, and $179.99, and one-time prices of $349.99, $949.99, and $1,449.99. It also lists hour blocks. The page text does not keep each price attached to one block.
- One-time Homework Help hours last 6 months. Those are not the monthly plan.
The Princeton Review refunds
- In the first 30 days after purchase, or within 30 days after a free trial ends, call 1-800-2REVIEW for a prorated refund of unused minutes. After the first 30 days, no refund. Refunds are by phone only.
- The terms' example of a 100-minute plan for $50 is hypothetical, not a listed plan.
- If a session misses their quality standard, they may credit some or all of that session's time, usable within 30 days. That is time, not cash.
Sources · checked 28 October 2026

