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Checked 28 October 2026

How to cancel Wine Insiders

Full Glass - Wine Insiders, LLC runs Wine Insiders in the US, from Los Angeles. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Wine Insiders so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Wine Insiders until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Wine Insiders never cancels
Cancel Wine Insiders for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Wine Insiders

Fill out one short form. We mail an official termination letter to Wine Insiders's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Wine Insiders2355 Westwood Blvd.#791Los Angeles, CA, 90064-2109USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Wine Insiders subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Wine Insiders yourself

TLDR: Call (800) 615-7304, or cancel a club in the account and a Subscribe and Save item in the customer portal, because a skip is not a cancel. Future charges stop for wine that has not shipped, and wine already shipped is not refunded.

Cancel the wine club

You get the recurring club case.

  1. 01Call (800) 615-7304. The site says Monday to Friday, 6 a.m. to 5 p.m. PT, and Saturday and Sunday, 7 a.m. to 4 p.m. PT.
  2. 02Or log in and change your club preferences.
  3. 03You can also email info@wineinsiders.com.

The main terms say to call to cancel. The quarterly-club terms also say you can cancel in the account. A skip is not a cancel.

Cancel Subscribe & Save

You subscribed to a single item, not the quarterly club.

  1. 01Cancel it in the customer portal.
  2. 02Or call (800) 615-7304.

How to know it worked

  • There is no membership fee and no ongoing commitment. One club per household.
  • They stop future charges for wine that has not shipped. Wine already shipped can still be billed.
  • You get an email before each regular club shipment.
  • The quarterly club, with the INTRO code, starts with 15 wines for $99 plus tax. Shipping is free for club members. Then, about every 12 weeks, you get 12 bottles for $149 plus tax, billed when it ships. That is 6 shipments a year: one every 12 weeks, plus a bonus winter shipment and a bonus summer shipment.

Watch out for

  • You have to be 21. A gift recipient has to be 21 too. A gift club keeps billing the buyer until you or the recipient cancels.
  • If a Subscribe & Save item is out of stock, they email you. If you do not pick a substitute before the processing date, their wine team picks a replacement.
  • If a Subscribe & Save charge fails, that order is cancelled and the subscription pauses until the card works.
  • If you cancel and later turn Subscribe & Save back on, the discount may be different.
  • Shipments usually leave within 48 hours and often arrive in 3 to 5 business days. They ask you to allow 10 to 14 business days. They can delay a delivery in extreme heat or cold.
  • California complaints can be mailed to Wine Insiders, 2355 Westwood Blvd. #791, Los Angeles, CA 90064-2109.

Wine Insiders refunds

  • A cancel does not refund wine that already shipped.
  • A pending gift or other order can be cancelled before it ships, and a prepaid unshipped amount is refunded to the original card.
  • If you are not happy, call them. They will replace unused wine or give store credit up to 180 days from purchase, after you send the unused wine back. Store credit is not cash. A cash refund, after the warehouse gets the package, is minus shipping and a $25 restocking fee.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Wine Insiders

  • You cannot log in, or do not remember the email

    The notice goes to Wine Insiders in your name and address. No login, no password.

  • You skipped a case and the club started again

    The notice cancels the membership. A skip only holds one shipment.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Wine Insiders until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Wine Insiders

What people ask about Wine Insiders.

How do I cancel Wine Insiders?

Call (800) 615-7304, Monday to Friday 6 a.m. to 5 p.m. PT and weekends 7 a.m. to 4 p.m. PT. The quarterly-club terms also let you cancel in the account. Subscribe & Save cancels in the customer portal or by the same phone number.

How much is the quarterly club?

With the INTRO code, the first case is 15 wines for $99 plus tax, and shipping is free for members. After that, about every 12 weeks, it is 12 bottles for $149 plus tax. You get 6 shipments a year, including a bonus winter case and a bonus summer case.

Can you cancel Wine Insiders without me logging in?

Yes. The notice goes to Wine Insiders in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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