Do it yourself
Cancel Adagio Teas yourself
TLDR: Log in, open Auto Delivery, and switch it off, or cancel a monthly tea club under My Account. A shipment already processing is not promised back, and a prepaid 6- or 12-month club is a commitment.
Stop Auto Delivery
You set a tea to reorder on its own.
- 01Log in and open Auto Delivery in your account.
- 02Uncheck a tea to drop that item.
- 03Or switch the delivery setting to Off, at the upper right, to hold every auto delivery.
Off means only orders you place yourself will ship. You can turn it back on the same way. Pausing keeps the discount. Removing an item resets the discount to 5%.
Tea of the Month
You are on the monthly club, not a prepaid 6- or 12-month plan.
- 01The club page says a monthly plan can be cancelled at any time.
- 02Your shipping dates are under My Account, then Tea of the Month Club.
The page does not name the cancel button. A 6-month plan saves 10%. A 12-month plan saves 15%. Those are described as commitments.
How to know it worked
- Auto Delivery emails you a few days before a shipment so you can still change it.
- They process auto deliveries on business-day mornings. If you move the date, it may wait until the next business day.
- A regular one-time order does not change the auto-delivery schedule.
Watch out for
- The first auto-delivery order is 5% off. Each later shipment adds 1%, up to 15%. Four failed payment tries turn auto delivery off and reset the discount to 5%. They email you and try again in three days.
- Auto delivery ships by their economy service only. A one-time add-on ships free with the subscription if the combined order is over $49 and economy shipping is available.
- Loyalty certificates cannot pay for auto delivery.
- Tea of the Month is 5 sample pouches a month, up to 50 cups. Popular is $19 a month, Decaf is $16, and Gourmet is $28. Shipping is included in the contiguous US. Alaska, Hawaii, and international shipping can cost extra.
- You can switch Popular, Decaf, and Gourmet in the account.
- If you need help with your information, the privacy page says to email info@adagio.com. The crate email footer lists Adagio Teas, 170 Kipp Ave #28-1, Elmwood Park, NJ 07407.
Adagio Teas refunds
- The auto-delivery page does not promise a refund of a shipment that already processed.
- The tea club page does not say a prepaid 6- or 12-month plan is refunded if you stop early.
Sources · checked 28 October 2026

