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Checked 28 October 2026

How to cancel 7-Eleven Gold Pass

7-Eleven, Inc. sells 7-Eleven Gold Pass, formerly 7NOW Gold Pass, in the US. Customer mail goes to Dallas. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with 7-Eleven Gold Pass so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase 7-Eleven Gold Pass until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if 7-Eleven Gold Pass never cancels
Cancel 7-Eleven Gold Pass for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel 7-Eleven Gold Pass

Fill out one short form. We mail an official termination letter to 7-Eleven Gold Pass's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

7-Eleven, Inc., Attn: Customer CareBox 711Dallas, TX, 75221-0711USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the 7-Eleven Gold Pass subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel 7-Eleven Gold Pass yourself

TLDR: In the 7-Eleven or 7NOW app, tap Gold Pass and select Cancel Subscription. A monthly plan ends on the last day of the period and that fee is not refunded, while a yearly plan cancelled by calling 855-711-7669 before the period ends gets a prorated refund.

Cancel in the app

You pay monthly.

  1. 01Open the 7-Eleven app or the 7NOW app.
  2. 02Tap 7-Eleven Gold Pass.
  3. 03Select Cancel Subscription.

A monthly plan ends on the last day of the current billing period. The fee already paid is not refunded. A yearly plan can be cancelled by calling 855-711-7669 before the period ends, and they refund the unused part. One account can have only one Gold Pass. A free trial, if you got one, should be cancelled before it ends.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling Gold Pass, and include the email and phone on the account.
  2. 02Mail it to 7-Eleven, Inc., Attn: Customer Care, Box 711, Dallas, TX 75221-0711.

The rewards terms say questions can go to that box, or to 7-11custrel@7-11.com. A legal dispute notice goes to Attn: Legal Department, 3200 Hackberry Rd., Irving, TX 75063.

How to know it worked

  • A monthly cancellation takes effect on the last day of the period you paid.
  • A yearly cancellation by phone includes a prorated refund of the unused time.

Watch out for

  • It renews monthly or yearly at the price then in effect. The current fee is shown in the apps.
  • Delivery fees on 7NOW orders are waived. Taxes and other fees, including a small-order fee, can still apply.
  • A student plan has to be re-verified. If you do not re-verify or switch to the regular plan, the student offer is cancelled.

7-Eleven Gold Pass refunds

  • A monthly fee is not refunded when you cancel.
  • A yearly plan cancelled by phone before the period ends gets a prorated refund of the unused part.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel 7-Eleven Gold Pass

  • You cannot log in, or do not remember the email

    The notice goes to 7-Eleven in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with 7-Eleven until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling 7-Eleven Gold Pass

What people ask about 7-Eleven Gold Pass.

How do I cancel 7-Eleven Gold Pass?

In the 7-Eleven or 7NOW app, open Gold Pass and tap Cancel Subscription. For a yearly plan, call 855-711-7669 to get the unused time refunded. Mail goes to 7-Eleven, Inc., Attn: Customer Care, Box 711, Dallas, TX 75221-0711.

Do I get the month back?

No. A monthly cancellation lasts through the period you paid, with no refund. A yearly plan cancelled by phone is refunded for the unused part.

Can you cancel 7-Eleven without me logging in?

Yes. The notice goes to 7-Eleven in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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Hand 7-Eleven Gold Pass off to us$14.95 once · we handle the rest

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