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Checked 28 October 2026

How to cancel Zwift

Zwift, Inc. sells Zwift in the US, from Long Beach, California. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Zwift so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Zwift until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Zwift never cancels
Cancel Zwift for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Zwift

Fill out one short form. We mail an official termination letter to Zwift's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Zwift, Inc.111 West Ocean Blvd.Suite 1800Long Beach, CA, 90802USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Zwift subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Zwift yourself

TLDR: Open the billing page, select Cancel Subscription, and do it at least 24 hours before the next bill, or 7 days ahead for a direct debit, and cancel in Apple if you subscribed there. The membership stays until the cycle ends, there is no prorated refund, and a pause of 7 to 90 days is not a cancellation.

Cancel a Zwift-billed plan

Zwift bills the membership.

  1. 01Go to zwift.com/billing/membership and sign in.
  2. 02Select MANAGE, then Zwift Membership.
  3. 03Select Cancel Subscription.
  4. 04Pick a reason, then select CANCEL MEMBERSHIP.

The terms also say you can open Settings, then the billing link. Do it at least 24 hours before the next bill. A direct debit needs 7 days’ notice. An Apple plan does not show a cancel button on Zwift.com. Cancel that one in the App Store. You can undo a scheduled cancellation on the same membership page.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to Zwift, Inc., ATTN: Legal Department, 111 West Ocean Blvd., Suite 1800, Long Beach, CA 90802.

The terms say a dispute notice goes to that address by certified mail, or to legal@zwift.com. Questions about a charge can go to support@zwift.com.

How to know it worked

  • The membership stays on until the end of the monthly or yearly cycle.
  • It does not renew after that. Your progress is saved.

Watch out for

  • Riding needs an active membership. Running stays available after you cancel.
  • You can pause for 7 to 90 days from the membership page instead of cancelling. If you do not cancel before the resume date, it starts again and the card is charged that day.
  • A trial can turn into a paid plan when it ends. The purchase page says whether it will.

Zwift refunds

  • The terms say there is no prorated refund if you cancel early.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Zwift

  • You cannot log in, or do not remember the email

    The notice goes to Zwift in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Zwift until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Zwift

What people ask about Zwift.

How do I cancel Zwift?

Open zwift.com/billing/membership, then MANAGE, then Zwift Membership, then Cancel Subscription. Do it at least 24 hours before the next bill. An Apple plan is cancelled in the App Store. Mail goes to Zwift, Inc., ATTN: Legal Department, 111 West Ocean Blvd., Suite 1800, Long Beach, CA 90802.

Can I take a break instead?

Yes. The membership page can pause the plan for 7 to 90 days. It starts again on the date you pick unless you cancel first.

Can you cancel Zwift without me logging in?

Yes. The notice goes to Zwift in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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