Do it yourself
Cancel Atlas Coffee Club yourself
TLDR: Log in, open Account Info, then Coffee Membership Settings, and follow Stop Subscription. It is not cancelled until they email a confirmation. An order already confirmed still ships. The terms page asks for 48 hours' notice. The refund policy page asks for 24 hours. Coffee is not refundable.
Stop the subscription in your account
You can still sign in, and the next order has not already been confirmed.
- 01Log in to your account.
- 02Scroll to the bottom and click Account Info.
- 03On Account Info, click Coffee Membership Settings at the bottom right.
- 04Follow the prompts under Stop Subscription.
The help article says this is not finished until you get a confirmation email. If that email does not arrive, write to them. They cannot cancel an order that was confirmed before the subscription was cancelled.
Cancel by email or phone
You cannot finish it in the account, or it is a gift subscription.
- 01Email support@atlascoffeeclub.com.
- 02Say you want the subscription cancelled.
- 03Or call 888.420.5004, Monday through Friday, 9 to 5 CST. The cancel help article also lists 512.522.1337.
A gift subscription, whether you bought it or received it, is handled by email. Ask them which remaining orders can be stopped.
How to know it worked
- You are billed per order, at the frequency and quantity you chose, until you cancel.
- The cancel is not complete until the confirmation email arrives.
- An order confirmed before the cancel still goes out.
Watch out for
- The terms page says give 48 hours' notice. They may try to stop an order with less notice, and they do not guarantee it. The refund policy page says 24 hours, with the same limit on shorter notice.
- Coffee is not refundable. Perishable goods are not returnable.
- If Atlas cancels a plan that is not month to month, the terms say they issue a prorated refund when one is required. That is their cancel, not a promise that your cancel is prorated.
- They can also cancel an Ultimate Coffee World Tour subscription and issue a prorated refund.
Atlas Coffee Club refunds
- The terms say coffee is not refundable.
- They do not promise a refund of an order that was already confirmed.
- A shorter notice than the 48 hours on the terms page, or the 24 hours on the refund policy page, may not stop the next order.
Sources · checked 2 November 2026
