Do it yourself
Cancel Bean Box yourself
TLDR: Open Manage My Coffee Plan and select Cancel Subscription, or call +1-888-923-8596, by 5pm PST on Wednesday the week before delivery. A skip or a pause leaves the plan on, and a shipment already charged is not described as refunded.
Cancel in Manage My Coffee Plan
You can still sign in.
- 01Sign in at beanbox.com.
- 02Open Manage My Coffee Plan.
- 03Scroll to the bottom and select Cancel Subscription.
- 04Follow the prompts.
The cancel FAQ says to do this by 5pm PST on Wednesday the week before the next delivery, or that shipment can still be charged.
Cancel by phone
The account page will not finish. The contact page does not list hours.
- 01Call +1-888-923-8596.
- 02Say you want the coffee subscription cancelled.
- 03Call by 5pm PST on Wednesday the week before the next delivery.
Cancel by email
You want it in writing.
- 01Email delight@beanbox.com.
- 02Give the email on the account and say you want the subscription cancelled.
- 03Send it by 5pm PST on Wednesday the week before the next delivery.
How to know it worked
- A cancel in time means no further charges for the next shipment.
- Skipping one delivery, or pausing, leaves the plan on. Those are separate from Cancel Subscription.
- The contact page lists live chat as well as the phone and email.
Watch out for
- The cancel FAQ uses 5pm PST on Wednesday the week before delivery. Do it by then if the next box should not be charged.
- Bean Box can change a price if it tells you before the new price applies.
- The terms say the service is offered from 5050 First Avenue South, Suite #103, Seattle, WA 98134, and that you can write to that address. The contact page lists a different mail drop: 1037 NE 65th Street, PMB 326, Seattle, WA 98115.
Bean Box refunds
- The cancel FAQ does not say a shipment already charged is refunded.
- If Bean Box rejects an order, the terms say it refunds what you paid.
- Tell them about a damaged or wrong product within 15 days of receiving it.
Sources · checked 28 October 2026

