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Checked 26 October 2026

How to cancel BarkBox

Barkbox, Inc. runs BarkBox in the US, from New York. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with BarkBox so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase BarkBox until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if BarkBox never cancels
Cancel BarkBox for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel BarkBox

Fill out one short form. We mail an official termination letter to BarkBox's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Barkbox, Inc.120 BroadwayFloor 12New York, NY, 10271USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the BarkBox subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel BarkBox yourself

TLDR: Sign in at barkbox.com and cancel on your account page, or email happy@barkbox.com, by the first of the month after this period. A 6 or 12 month plan keeps charging each month until that commitment ends, and money already paid is not refunded.

Cancel in your account

You can still sign in. The terms call this the way to cancel on the site.

  1. 01Go to barkbox.com and sign in.
  2. 02Open your account page.
  3. 03Cancel the subscription there.
  4. 04Do it by the first day of the month after your current subscription period ends.

Turning off renewal is not the same as finishing a 6 or 12 month plan. The terms say those plans keep charging each month through the end of that period, even after you cancel.

Cancel through the Happy team

You cannot log in, or the account page will not finish it. The terms say to contact the Happy team through the contact information on the site.

  1. 01Email happy@barkbox.com.
  2. 02Give your name and the email on the account.
  3. 03Say you want the subscription cancelled, and ask them to confirm it in writing.

How to know it worked

  • The terms do not describe a cancellation number. Keep the Happy team's reply, or a screenshot of the account page after you cancel.
  • A request that arrives after the first day of the month following a subscription period applies to the next period.
  • The privacy policy says deactivating an account does not delete the information on their servers.

Watch out for

  • A monthly plan keeps going until you cancel. If you cancel before the period ends, the terms say you are still charged for the rest of that period.
  • A 6 or 12 month plan is a commitment. You are charged each month during that plan even if you already cancelled. The plan also renews for the same length of time if you miss the cutoff.
  • Cancel by the first day of the month after the current period ends. A later request rolls to the following period.
  • The privacy policy lists (833) 442-2275 and privacy@barkbox.com for questions about that policy. That is not the Happy team cancel line.

BarkBox refunds

  • The terms say BARK has no obligation to refund amounts already paid when an account ends.
  • They also say they do not provide refunds when a price drops or a promotion starts.
  • Cancelling a 6 or 12 month plan does not stop the monthly charges still due for that plan.

Sources · checked 26 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel BarkBox

  • You cannot log in, or do not remember the email

    The notice goes to BARK's office in your name and address. No login, no password.

  • You turned renewal off, but a 6 or 12 month plan is still charging

    The notice dates the cancellation. Boxes and charges already committed for that plan can still run. The notice is what stops the period after it.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with BARK until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling BarkBox

What people ask about BarkBox.

How do I cancel BarkBox?

Sign in at barkbox.com and cancel on your account page, by the first day of the month after the current period ends. Or email happy@barkbox.com and ask the Happy team to cancel it.

I cancelled and I am still being charged. Why?

On a 6 or 12 month plan, BarkBox keeps charging each month until that period ends, even after you cancel. A cancel that misses the first-of-the-month cutoff also applies to the next period.

Does turning off renewal finish a multi-month plan?

No. The terms say a 6 or 12 month plan continues, and you are still charged each month, through the end of that plan. Renewal off means it should not start another plan of the same length after that.

Does cancelling delete my BarkBox account?

No. The privacy policy says deactivating an account does not delete the information on their servers. For a privacy request, email privacy@barkbox.com.

Can you cancel BarkBox without me logging in?

Yes. The notice goes to BarkBox in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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