Do it yourself
Cancel Adventure Academy yourself
TLDR: Open Parent Section, then My Account, then Cancellation, and click Confirm, or cancel in Apple, Google, Amazon, or Verizon if they billed you. Charges already paid are final, and this does not cancel a separate ABCmouse login.
Cancel a plan Age of Learning bills
You did not buy it through Apple, Google, Amazon, or Verizon.
- 01Log in on the app or at AdventureAcademy.com.
- 02Open Parent Section, then My Account, then Cancellation.
- 03Give a reason and click Confirm.
You should see a confirmation page and get an email. Access lasts through the period you already paid. The terms also say you can ask customer support. They try to handle those requests in 12 to 24 hours, but they do not promise the cancel is registered in that time. Do it before the renewal date.
Cancel an Apple subscription
Apple billed it.
- 01In the App Store, tap your profile, Subscriptions, the subscription, then Cancel Subscription.
- 02Or open Settings, your name, Subscriptions, the subscription, then Cancel Subscription.
The Apple help page also lists steps for a Mac, and for a Windows PC through iTunes. The Apple ID email may not be the Adventure Academy login. Apple’s help line on that page is 1-800-692-7753. You get a confirmation email, and access lasts through the current billing cycle.
Cancel a Google, Amazon, or Verizon plan
One of those billed it.
- 01For Google Play, open the Play app, your profile, Payments & subscriptions, Subscriptions, the subscription, then Cancel subscription.
- 02For Amazon, the Adventure Academy terms say follow the Amazon Appstore’s own cancel instructions.
The help page also links a Verizon cancel article. It does not print those steps. Google’s help line on that page is 1-855-466-4438, for people billed by Google Play.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the name and email on the account.
- 02Mail it to Age of Learning, Inc., Attention: Legal Department, P.O. Box 230, Glendale, CA 91209.
The same terms list 800-633-3331. They also print 101 N. Brand Blvd., Suite 700, Glendale, CA 91203, without saying that street is the cancel desk. The mailing address for account questions is the post office box.
How to know it worked
- Cancelling stops the next renewal. It does not cancel a different subscription, including ABCmouse, or a second Adventure Academy login.
- Deleting the app, stopping use, or removing the card does not cancel it.
Watch out for
- If you paid a discounted price in installments and cancel before the last installment, the time you keep is figured at the regular price, not the discount.
- A gift account is prepaid and cannot be transferred. The code has to be redeemed by an adult, and the start date cannot be more than 90 days after purchase.
- If the terms change, you have seven days after the notice to cancel, or continued use means you accepted them. A fee change does not apply to charges already incurred.
Adventure Academy refunds
- The help page and the terms say charges already paid are final. There is no refund or credit for a partly used period.
- If they suspend or end the account, they still do not refund what you paid.
Sources · checked 28 October 2026

