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Checked 28 October 2026

How to cancel Albert

Albert sells its money app in the US. Customer mail goes to Covina, California. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Albert so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Albert until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Albert never cancels
Cancel Albert for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Albert

Fill out one short form. We mail an official termination letter to Albert's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Albert, Attn: Albert Corp440 N. Barranca Ave #3801Covina, CA, 91723USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Albert subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Albert yourself

TLDR: Bring Savings and Investing to $0, then open Payments and choose Deactivate or close my accounts, or do it at albert.com/deactivate. Deactivating cancels the monthly fee, and Albert does not refund a monthly subscription.

Deactivate in the app

Albert bills the subscription.

  1. 01Bring Albert Savings and Albert Investing to $0. Sell investments and wait for pending deposits and trades to settle.
  2. 02On the home screen, open your profile, then the menu.
  3. 03Tap Payments, then Help center, then Deactivate or close my accounts.

You can also do this in a browser at albert.com/deactivate. Deactivating cancels the subscription and keeps the login. Closing the account for good also requires a $0 Albert Cash balance and repayment of any advance or loan. An advance or loan still has to be paid either way. You can text 639-37 or email support@albert.com.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling the subscription, and include the email and phone on the account.
  2. 02Mail it to Albert, Attn: Albert Corp, 440 N. Barranca Ave #3801, Covina, CA 91723.

The terms say notices to Albert go to that address. The deposit agreement lists the same street for customer service. You can also call 844-891-9309. Specialists are available every day, 24 hours. Complaints can go to complaints@albert.com. They say they reply within 10 business days and aim to resolve a complaint within 30 calendar days.

How to know it worked

  • Deactivating cancels the subscription. The login stays, and you can turn it back on.
  • You keep any Albert features that do not need a subscription.

Watch out for

  • Standard is $19.99 a month. Genius is $39.99 a month. A Family Plan is $39.99 a month, billed to the owner. New customers can try it for 30 days before a charge. The price in the app is the one that applies, and it can be discounted or split.
  • The fee renews until you cancel. Pausing Smart Money does not pause the fee.
  • A family member who is removed is asked to start their own subscription or close the account. Leave a family plan under Profile, then Family account.

Albert refunds

  • The help page says Albert does not refund a monthly subscription.
  • The terms say that when you first create or reactivate an account, you can deactivate or close within 30 days of the scheduled payment and that payment will not be charged.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Albert

  • You cannot log in, or do not remember the email

    The notice goes to Albert in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Albert until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Albert

What people ask about Albert.

How do I cancel Albert?

Open your profile, then the menu, then Payments, then Help center, then Deactivate or close my accounts. Or text 639-37, or email support@albert.com. Savings and investing have to be at $0 first. Mail goes to Albert, Attn: Albert Corp, 440 N. Barranca Ave #3801, Covina, CA 91723.

Does deactivating close the bank account?

No. Deactivating cancels the subscription and keeps the login. Closing for good also requires a $0 cash balance and no unpaid advance or loan.

Can you cancel Albert without me logging in?

Yes. The notice goes to Albert in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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