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Checked 29 October 2026

How to cancel Bonsai

Bonsai Technologies Inc. sells Bonsai in the US, from San Francisco. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Bonsai so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Bonsai until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Bonsai never cancels
Cancel Bonsai for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Bonsai

Fill out one short form. We mail an official termination letter to Bonsai's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Bonsai Technologies Inc.2261 Market StreetSuite 5896San Francisco, CA, 94114USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Bonsai subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Bonsai yourself

TLDR: Open subscription settings and cancel before the renewal date, or email support@hellobonsai.com. A cancel that arrives in time stops the next charge, a late one can still bill the next period, and fees are not refunded.

Cancel in subscription settings

Bonsai is set to renew.

  1. 01Open subscription settings in your account.
  2. 02Cancel before the renewal date.

You can also email support@hellobonsai.com. The cancel has to arrive before the renewal date or the next period is charged. The plan renews for the same length you picked. The card is charged on the billing date and then on the earlier of the renewal date or the last day of that calendar month. The fee is on the pricing page. Fees are in US dollars and are not refunded except where the law requires it. An unpaid account can be paused or closed, and they can add collection fees. They may also charge another card they find to cover what you owe.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to Bonsai Technologies Inc., 2261 Market Street, Suite 5896, San Francisco, CA 94114.

The terms list that street as the company address. An arbitration notice goes there by certified mail or FedEx. An opt-out of arbitration uses the same street, Attention: Legal Department – Arbitration Opt-Out, within 30 days of agreeing to the terms. Email support@hellobonsai.com as well so the cancel arrives before the renewal date.

How to know it worked

  • A cancel received before the renewal date stops the next charge.
  • A late cancel can still bill the next period.

Watch out for

  • They can put an account under review and delay payouts or limit access.

Bonsai refunds

  • Fees are not refunded except where the law requires it.

Sources · checked 29 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Bonsai

  • You cannot log in, or do not remember the email

    The notice goes to Bonsai in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Bonsai until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Bonsai

What people ask about Bonsai.

How do I cancel Bonsai?

Cancel in subscription settings, or email support@hellobonsai.com, before the renewal date. Mail goes to Bonsai Technologies Inc., 2261 Market Street, Suite 5896, San Francisco, CA 94114.

Do I get the fee back?

Not unless the law requires it. The terms say fees are not refunded.

Can you cancel Bonsai without me logging in?

Yes. The notice goes to Bonsai in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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