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Checked 28 October 2026

How to cancel Betterment

Betterment LLC runs Betterment in the US, from New York. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Betterment so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Betterment until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Betterment never cancels
Cancel Betterment for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Betterment

Fill out one short form. We mail an official termination letter to Betterment's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Betterment450 West 33rd StreetFloor 11New York, NY, 10001USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Betterment subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Betterment yourself

TLDR: On the website, open Settings, then Accounts, withdraw the money, and choose Close account. There is no closing fee, though a balance under $20,000 without a $250 recurring deposit can be charged $4 a month until you close it.

Close the account

You use a web browser.

  1. 01Log in on the website.
  2. 02Open Settings, then Accounts.
  3. 03Choose Close account.
  4. 04If money is still there, withdraw it first, then close the account.

There is no closing fee. If you withdraw and the balance falls under $20,000, and you do not have a recurring deposit of at least $250, Betterment can charge $4 a month instead of the asset-based fee until you close the account. They keep the login so you can open tax forms later.

Call

You want a person.

  1. 01Call (718) 400-6898.

Monday through Friday, 8:00 a.m. to 9:00 p.m. Eastern, and Saturday and Sunday, 9:00 a.m. to 6:00 p.m. Eastern. Privacy questions can go to privacy@betterment.com or 212-228-1328.

Mail a notice

You want it on paper.

  1. 01Write that you are closing the account, and include the email on the account.
  2. 02Mail it to Betterment, 450 West 33rd Street, Floor 11, New York, NY 10001.

The privacy policy lists that address for questions. Transfer paperwork uses a Dallas post office box, not this office.

How to know it worked

  • The account closes after the money is out.
  • You can still sign in later for tax forms.

Watch out for

  • A balance under $20,000 without a recurring deposit of $250 or more can be charged $4 a month.
  • Investing can lose money. Closing does not undo a loss.

Betterment refunds

  • The close-account article does not describe a refund of fees already paid.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Betterment

  • You cannot log in, or do not remember the email

    The notice goes to Betterment in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Betterment until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Betterment

What people ask about Betterment.

How do I close Betterment?

On the website, open Settings, then Accounts, withdraw the money, and choose Close account. Or call (718) 400-6898. Mail goes to Betterment, 450 West 33rd Street, Floor 11, New York, NY 10001.

Is there a fee to close it?

No closing fee. If the balance drops under $20,000 and you do not have a $250 recurring deposit, a $4 monthly fee can apply until the account is closed.

Can you cancel Betterment without me logging in?

Yes. The notice goes to Betterment in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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