EndSubscription
Checked 28 October 2026

How to cancel Aura

Aura Sub, LLC sells Aura in the US, from Boston. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Aura so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Aura until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Aura never cancels
Cancel Aura for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Aura

Fill out one short form. We mail an official termination letter to Aura's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Aura Customer Service250 Northern Ave.3rd FloorBoston, MA, 02210USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Aura subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Aura yourself

TLDR: Log in and cancel at least one day before the next bill, or call the number in your dashboard. The plan lasts until that cycle ends, and an annual plan bought on Aura's site can be refunded within 60 days if you call.

Cancel in the account

You bought Aura directly, and you are at least one day before the next billing cycle.

  1. 01Log in to your Aura account.
  2. 02Cancel the subscription.

The terms also say you can call the phone number shown in the account dashboard. They do not print that number on the terms page, and they do not accept a cancellation sent by postal mail.

Call about an annual refund

You bought an annual plan on Aura’s website, or through Aura customer support, and you are inside 60 days of the charge.

  1. 01Cancel online.
  2. 02Call 1-833-552-2123 and ask for the 60-day money-back guarantee.

Monthly plans do not qualify. Plans bought through an app store, a retailer, Amazon, or another company do not qualify. A later annual renewal is not a full refund.

How to know it worked

  • Cancel at least one day before the next billing cycle, or that cycle still starts.
  • After a cancel, the plan stays on until the end of the cycle you already paid. Later fees stop. An early cancel is not refunded, except the annual guarantee above.
  • They email you before a renewal. The renewal price is in the dashboard.
  • A yearly plan can be switched to monthly payments on renewal if they give 10 days’ notice and the year’s monthly total equals the yearly price.

Watch out for

  • A plan paid through work is cancelled with the employer, not in the Aura account, if it comes out of payroll. Extra services you paid by card are not refunded.
  • A free trial that asked for a card is not charged until the trial ends. The 60-day refund clock for an annual plan starts on the day you began the free trial.
  • If a payment fails, they can suspend the plan and keep trying. The new period starts the day the payment goes through.
  • Questions about the website terms go to support@aura.com or Aura Customer Service, 250 Northern Ave., 3rd Floor, Boston, MA 02210. Legal notices go to Aura Sub, LLC at that address, Attention: Legal Department, with a copy to legalnotices@aura.com. Email alone is not enough for a legal notice.

Aura refunds

  • Aura is not required to refund an early cancel.
  • An annual plan bought on the Aura website or through Aura support can be refunded if you cancel and call 1-833-552-2123 within 60 days of the charge. Monthly plans are left out. A renewal of that annual plan is not a full refund.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Aura

  • You cannot log in, or do not remember the email

    The notice goes to Aura in your name and address. No login, no password.

  • You mailed a letter and the plan renewed

    The notice has to be in the account, or by the phone number in the dashboard, at least one day before the next cycle. Aura says it does not accept a cancel by mail.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Aura until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Aura

What people ask about Aura.

How do I cancel Aura?

Log in and cancel, or call the number in your dashboard, at least one day before the next billing date. A letter does not cancel it. The plan lasts until the end of the period you already paid.

Can I get the yearly fee back?

If you bought the annual plan on Aura’s website or through Aura support, call 1-833-552-2123 within 60 days of the charge. Monthly plans, Amazon, app stores, and later renewals are not a full refund.

Can you cancel Aura without me logging in?

Yes. The notice goes to Aura in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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