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Checked 29 October 2026

How to cancel Avast

Gen Digital Inc. sells Avast in the Americas, from Tempe, Arizona. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Avast so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Avast until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Avast never cancels
Cancel Avast for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Avast

Fill out one short form. We mail an official termination letter to Avast's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Gen Digital Inc.60 E. Rio Salado ParkwaySuite 1000Tempe, AZ, 85281USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Avast subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Avast yourself

TLDR: Turn off auto-renewal the way the order screen showed you, before the period ends, because Avast can charge up to 35 days early. If it already renewed, cancel within 30 days of that date and they refund the renewal in full.

Turn off auto-renewal

Avast is set to renew.

  1. 01Use the cancel steps they showed you when you ordered.
  2. 02Turn off auto-renewal before the current period ends.

The license does not print those clicks. Once it is off, it stays off unless you start a new plan. A yearly plan gets a notice ahead of time with the next price, the charge date, and how long the next period lasts. They can try the card up to 35 days before the renewal date. If that fails, they can try again until 15 days after that date and may ask you to update the card. You get a confirmation email when it renews. If it already renewed, you can cancel that renewal within 30 days of the renewal date. If they already took the renewal payment, they refund it in full. If they end the plan themselves, they refund the unused part of the fee. If you break the license, that unused-fee refund is forfeited. A free product such as Avast Free Antivirus is a 30-day period they can extend. It is not the paid plan.

Mail a notice

You want it on paper.

  1. 01Write that you are turning off auto-renewal, and include the email on the account.
  2. 02Mail it to Gen Digital Inc., 60 E. Rio Salado Parkway, Suite 1000, Tempe, AZ 85281.

The license lists that street as the company that provides Avast in the Americas. Turn off auto-renewal the way the order screen showed you as well.

How to know it worked

  • Auto-renewal stays off unless you start a new plan.
  • The paid plan ends when the current period expires.

Watch out for

  • A renewal can be billed up to 35 days early.
  • Changing the product name does not end the plan.
  • The seller you bought it from can have extra terms, including a right to withdraw.

Avast refunds

  • Cancel a renewal within 30 days of the renewal date and they refund that renewal payment in full if they already took it.
  • If they end the plan for their own convenience, they refund the unused part of the fee.

Sources · checked 29 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Avast

  • You cannot log in, or do not remember the email

    The notice goes to Avast in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Avast until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Avast

What people ask about Avast.

How do I cancel Avast?

Turn off auto-renewal the way the order screen showed you. The license does not print the clicks. Mail goes to Gen Digital Inc., 60 E. Rio Salado Parkway, Suite 1000, Tempe, AZ 85281.

They already renewed me. Can I undo it?

Yes, if you cancel within 30 days of the renewal date. They refund the renewal payment they already took.

Can you cancel Avast without me logging in?

Yes. The notice goes to Avast in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

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