Do it yourself
Cancel Bright Cellars yourself
TLDR: Bright Cellars moved to Winc, so email support@winc.com or call 855-282-5829 and cancel the membership that moved over. Later orders stop, a case already charged is not described as refunded, and skipping one order is not cancelling.
Email Winc
Your Bright Cellars account now lives on Winc.
- 01Email support@winc.com.
- 02Say you want the membership that moved from Bright Cellars cancelled.
- 03Give the email on the account.
Call Winc
You want a person.
- 01Call 855-282-5829. The site says the line is open Monday to Friday, 6am to 5pm PT, and Saturday and Sunday, 7am to 4pm PT.
- 02Say you want the membership cancelled.
- 03Ask them to confirm the next case will not ship.
How to know it worked
- The site says you can cancel anytime. You do not have to stay.
- Skipping the next order is not the same as cancelling. The membership comes back after a skip.
- You still get an email 3 days before a ship date if the membership is on, so you can swap bottles.
Watch out for
- Bright Cellars customers joined Winc in October 2024. The subscription, account, and order history moved. You do not start over.
- Winc bills by the bottle, typically $16 to $20. Shipping is free on subscription orders of 4 or more bottles. Twelve or more bottles are an extra 10% off.
- The site says the benefits are similar, including a satisfaction guarantee. It does not list the refund steps on that page.
Bright Cellars refunds
- The move-to-Winc page does not say a case already charged is refunded when you cancel.
- It does say later orders stop when you cancel.
Sources · checked 28 October 2026

