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Checked 28 October 2026

How to cancel Eight Sleep

Eight Sleep Inc. sells the Autopilot membership in the US, from New York. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Eight Sleep so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Eight Sleep until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Eight Sleep never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Eight Sleep

Fill out one short form. We mail an official termination letter to Eight Sleep's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Eight Sleep Inc.915 BroadwaySte 1301New York, NY, 10010USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Eight Sleep subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Eight Sleep yourself

TLDR: In the app, open Profile, then Manage Autopilot plan, and tap Cancel plan, or email support@eightsleep.com. It takes effect at the end of the current billing period, and a partial period is not refunded.

Cancel in the app

Eight Sleep bills Autopilot.

  1. 01Open Settings, the gear icon.
  2. 02Tap Profile.
  3. 03Scroll to Manage Autopilot plan, then Autopilot plan.
  4. 04Tap Cancel plan and finish the flow.

You can also email support@eightsleep.com or call 888-699-4015. It takes effect at the end of the current billing period. The Pod still has a manual temperature dial after that. Schedules, alarms, and sleep reports stop.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling Autopilot, and include the email on the account.
  2. 02Mail it to Eight Sleep Inc., 915 Broadway, Ste 1301, New York, NY 10010.

The terms list that street for mail. Legal email is legal@eightsleep.com. Support email is support@eightsleep.com.

How to know it worked

  • You keep Autopilot until the current billing period ends.
  • The next cycle is not charged, and the plan turns off then.

Watch out for

  • The help page says every Pod purchase includes a 12-month Autopilot commitment, and also says you can cancel any time after you buy. The cancellation applies to the next billing cycle.
  • It renews at the current price unless you cancel before the renewal date. A price change gets at least 30 days’ notice by email or in the app.
  • Tiers are Standard, Enhanced, and Elite. Prices are on eightsleep.com.

Eight Sleep refunds

  • The terms say a partial billing period is not refunded.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Eight Sleep
  • You cannot log in, or do not remember the email

    The notice goes to Eight Sleep in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Eight Sleep until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Eight Sleep

What people ask about Eight Sleep.

How do I cancel Eight Sleep Autopilot?

In the app, open Settings, then Profile, then Manage Autopilot plan, then Cancel plan. Or email support@eightsleep.com, or call 888-699-4015. Mail goes to Eight Sleep Inc., 915 Broadway, Ste 1301, New York, NY 10010.

Does the Pod stop working?

No. You can still set the temperature by hand. Automatic schedules, alarms, and sleep reports stop when the paid period ends.

Can you cancel Eight Sleep without me logging in?

Yes. The notice goes to Eight Sleep in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Hand Eight Sleep off to us$14.95 once · we handle the rest

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