Do it yourself
Cancel Carrd yourself
TLDR: Cancel the Pro plan in your account so the yearly renewal stops. The terms do not name the button, and without a balance or a saved card a failed renewal drops the account to Basic after a grace period.
Cancel Pro
Carrd Pro is set to renew.
- 01Cancel the Pro plan in your account.
The terms do not print the button. Pro can renew once a year until you cancel it. The balance is stored in US dollars. A saved card is held by the payment company. If the balance is too low for an automatic renewal and you have not saved a card, the account drops to the free Basic plan after a short grace period and the sites lose Pro features. Moving to a cheaper Pro plan puts a pro-rata credit for the time left into the balance. They may, if they choose, refund some or all of that credit to the original payment. Virtual cash has no cash value and cannot be withdrawn. A referral discount applies after other credits.
Mail a notice
You want it on paper.
- 01Write that you are cancelling Pro, and include the email on the account.
- 02Mail it by certified mail to Carrd Inc., 231 Public Square, Suite 300, PMB 12, Franklin, TN 37064.
The terms say a dispute notice goes to that street. Copyright notices use the same street, Attn: DMCA Registered Agent, or the copyright contact form. Cancel in the account as well.
How to know it worked
- Pro stays on until you cancel it.
- Without a balance or a saved card, an automatic renewal fails and the account becomes Basic after a grace period.
Watch out for
- Money added to the balance cannot be withdrawn. It can only buy Carrd plans, aside from a refund they choose to give.
Carrd refunds
- A refund of credit from a downgrade is up to them.
- Virtual cash is not redeemed for cash.
Sources · checked 29 October 2026

