EndSubscription
Checked 24 October 2026

How to cancel Chegg

Chegg, Inc. runs Chegg in the US, from San Francisco. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Chegg so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Chegg until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Chegg never cancels
Cancel Chegg for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Chegg

Fill out one short form. We mail an official termination letter to Chegg's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Chegg, Inc.2261 Market StreetSTE 46218San Francisco, CA, 94114USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Chegg subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Chegg yourself

TLDR: On a computer, open Orders and click the orange Cancel Subscription button, not the pause offer. You keep access for the rest of the billing period, and that period is not refunded.

Cancel Chegg Study on a computer

Chegg billed you directly. The help center says to use a desktop or laptop.

  1. 01Sign in at chegg.com on a desktop or laptop.
  2. 02Go to My Account.
  3. 03Click Orders.
  4. 04Find the subscription on the right and click Cancel Subscription.
  5. 05On the next page, click the orange Cancel Subscription button at the bottom.

That page can offer a pause of up to six months instead. A pause is not a cancellation. Use the orange Cancel Subscription button if you want it to stop.

Cancel by phone

You cannot finish it on the site. The terms say you can also cancel by calling the number on Chegg's website.

  1. 01Call +1 855-477-0177.
  2. 02Say you want to cancel your Chegg Study subscription.

Student advocates are available daily from 5 AM - 7 PM Pacific time (8 AM - 10 PM Eastern time).

Cancel an App Store or Google Play plan

You subscribed inside the Chegg app through Apple or Google.

  1. 01The terms say a subscription bought through the Apple App Store or Google Play is cancelled in that store's subscription settings.
  2. 02Cancelling on Chegg's website does not stop a store subscription.
  3. 03You keep access through the end of the current paid term. Future charges stop.

How to know it worked

  • After you confirm on the site, Chegg says the subscription is canceled, you will not be charged again, and you keep access for the rest of the current billing period.
  • Chegg does not describe a separate cancellation number.
  • A pause is not this. The help center lets you pause Chegg Study for up to six months from the same cancel screen.

Watch out for

  • The help center says to follow the site steps on a desktop or laptop.
  • Memberships renew at the same or then-current rate until you cancel. Chegg discloses the amount, how often it bills, and any trial length at checkout.
  • Where California, New York, or another auto-renewal law requires it, Chegg sends a reminder before an annual or longer term, and before a free or discounted trial becomes paid.
  • A rejected charge lets Chegg retry the card, or charge another method on file.
  • The terms say some paid services can be suspended for up to 90 days per membership year. The Chegg Study help page instead offers a pause of up to six months. A pause extends the term. It does not end it.
  • Chegg does not publish a customer-support email. legal@chegg.com is for dispute notices, not cancellations.

Chegg refunds

  • The terms say fees are payable in advance and are not refundable, except where the purchase page says otherwise or the law requires it.
  • Cancelling stops future charges. It does not refund the period you are already in. You keep access until that period ends.

Sources · checked 24 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Chegg

  • You cannot log in, or do not remember the email

    The notice goes to Chegg's office in your name and address. No login, no password.

  • You subscribed through Apple or Google

    The notice says the subscription sits with the app store, so there is a record that Chegg was told. You still turn off renewal in that store's settings.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Chegg until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Chegg

What people ask about Chegg.

How do I cancel Chegg Study?

On a desktop or laptop, open My Account, click Orders, click Cancel Subscription, then click the orange Cancel Subscription button. Or call +1 855-477-0177, daily from 5 AM - 7 PM Pacific time (8 AM - 10 PM Eastern time).

I cancelled and I can still use Chegg. Is that right?

Yes. Chegg says you keep the subscription until the end of the current billing period, and you are not charged again after you confirm.

I bought Chegg in the app. Can I cancel on the website?

No. The terms say an Apple App Store or Google Play subscription is cancelled in that store's subscription settings. The website steps are for a plan Chegg bills itself.

What is the difference between pause and cancel?

When you start a cancel, Chegg can offer a pause of up to six months. A pause holds the subscription and it comes back. Cancel, with the orange button, stops future charges.

Can you cancel Chegg without me logging in?

Yes. The notice goes to Chegg in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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