Do it yourself
Cancel CodeCombat yourself
TLDR: Sign in and follow the help article titled How to Cancel Your Subscription, or email support@codecombat.com, because unsubscribing from email does not cancel Premium. The public pages do not state a refund rule.
Use the cancel article after you sign in
You bought Premium on the website.
- 01Sign in at codecombat.com.
- 02Open the help article titled How to Cancel Your Subscription.
- 03Follow the steps on that page.
That article asks you to sign in before it shows the steps, so the clicks are not on the public page. A 2023 help article says Premium is a monthly subscription. The subscribe box also offers an annual plan. Deleting the account under Settings is a separate step. The privacy page does not say deletion stops the charge.
Email support
You need help with a payment, or you pay with PayPal.
- 01Email support@codecombat.com.
- 02Give the email on the account and say you want Premium cancelled.
Questions about the privacy policy go to team@codecombat.com. Unsubscribing from email does not cancel Premium.
Mail a notice
You want it on paper.
- 01Write that you are cancelling Premium, and include the email on the account.
- 02Mail it to CodeCombat Inc., 2261 Market Street #4388, San Francisco, CA 94114.
The privacy policy says questions and personal-data requests go to that address.
How to know it worked
- The public pages do not say whether access ends the day you cancel or at the end of the period you paid.
- Keep the reply from support.
Watch out for
- The subscribe box that opened showed prices in euros, 9,99 a month and 99 a year. It did not show a US dollar price. Do not treat those euro amounts as the US price.
- They ask for the card at checkout and say they do not store it on their servers.
CodeCombat refunds
- The public pages that opened do not state a refund rule.
Sources · checked 28 October 2026

