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Checked 28 October 2026

How to cancel Craftsy

Craftsy sells memberships in the US, from Plymouth, Minnesota. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Craftsy so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Craftsy until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Craftsy never cancels
Cancel Craftsy for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Craftsy

Fill out one short form. We mail an official termination letter to Craftsy's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Craftsy2955 Xenium Lane NSuite 10Plymouth, MN, 55441USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Craftsy subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Craftsy yourself

TLDR: Call 1 (888) 891-7203, or email craftsy@program-director.net, Monday through Thursday. The app says a customer service agent handles cancellation, and the pages do not promise a refund of a membership already charged.

Ask Craftsy to cancel it

You want the membership or class access ended.

  1. 01Call 1 (888) 891-7203, or email craftsy@program-director.net.
  2. 02The contact page says Monday through Thursday, 8:00 a.m. to 4:30 p.m. CST. On Fridays the team is available by email only.

The app FAQ says cancellation and ending class access are handled by a customer service agent. It does not name a cancel button.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling the membership, and include the email on the account.
  2. 02Mail it to Craftsy, 2955 Xenium Lane N, Suite 10, Plymouth, MN 55441.

How to know it worked

  • The contact page lists that phone and email for membership questions.
  • They are closed New Year's Day, Presidents Day, Patriots Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Thanksgiving and the day after, Christmas Eve at noon, and Christmas Day.

Watch out for

  • Advertising requests use the same phone and email. Say that you are cancelling a membership so it is not treated as an ad request.

Craftsy refunds

  • The pages that opened do not promise a refund of a membership already charged.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Craftsy

  • You cannot log in, or do not remember the email

    The notice goes to Craftsy in your name and address. No login, no password.

  • You emailed on a weekday morning and have not heard back

    Friday is email only. The other weekdays they answer the phone from 8:00 a.m. to 4:30 p.m. CST. Keep the reply.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Craftsy until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Craftsy

What people ask about Craftsy.

How do I cancel Craftsy?

Call 1 (888) 891-7203 Monday through Thursday, 8:00 a.m. to 4:30 p.m. CST, or email craftsy@program-director.net. Mail goes to 2955 Xenium Lane N, Suite 10, Plymouth, MN 55441.

Is there a cancel button?

The app FAQ does not name one. It says to contact a customer service agent to cancel the account or end class access.

Can you cancel Craftsy without me logging in?

Yes. The notice goes to Craftsy in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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