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Checked 24 October 2026

How to cancel ClassDojo

ClassDojo, Inc. runs ClassDojo Plus from San Francisco. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with ClassDojo so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase ClassDojo until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if ClassDojo never cancels
Cancel ClassDojo for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel ClassDojo

Fill out one short form. We mail an official termination letter to ClassDojo's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

ClassDojo, Attn: Legal Department735 Tehama StreetSan Francisco, CA, 94103USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the ClassDojo subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel ClassDojo yourself

TLDR: In the app, open ClassDojo Plus and cancel, which also opens Apple or Google Play if that store billed you, and deleting the account does not cancel Plus. You keep it until the period ends, and fees are not refundable.

Cancel a Stripe plan

ClassDojo bills you through Stripe. That is the web subscription.

  1. 01Open the ClassDojo app.
  2. 02Tap your profile icon, then Account Settings, then ClassDojo Plus.
  3. 03Tap Manage/Cancel Subscription, then Manage subscription.
  4. 04Tap Cancel Subscription, then confirm by tapping Cancel subscription.

ClassDojo's help article also offers a browser link for this plan. Deleting the account does not cancel Plus.

Cancel through Apple

You subscribed in the App Store.

  1. 01Open the ClassDojo app.
  2. 02Tap your profile icon, then Account Settings, then ClassDojo Plus.
  3. 03Tap Manage/Cancel Subscription. That opens your Apple subscriptions.
  4. 04Tap ClassDojo under Active Subscriptions.
  5. 05Tap Cancel Subscription, then Confirm.

Cancel through Google Play

You subscribed in Google Play.

  1. 01Open the ClassDojo app.
  2. 02Tap your profile icon, then Account Settings, then ClassDojo Plus.
  3. 03Tap Manage Subscription. That opens Google Play subscriptions.
  4. 04Tap ClassDojo, then Cancel Subscription.
  5. 05Select a reason, then tap Cancel Subscription again to confirm.

How to know it worked

  • You keep Plus until the end of the period you already paid for.
  • A charge can still land up to 24 hours before the renewal date, so cancel before then.
  • Account Settings, then ClassDojo Plus, shows whether the provider is Stripe, Google Play, or Apple.

Watch out for

  • Deleting your ClassDojo account does not cancel Plus.
  • Your account may be charged up to 24 hours before the renewal date.
  • The core ClassDojo tools for teachers, families, and students stay free. Plus is the optional paid plan.
  • The iOS and Android apps offer a 7-day Plus trial. Plans are monthly or annual, and prices vary. Check the app for the current price.
  • If the price changes, the premium terms say you can cancel before the new period. If you do not, the new price is charged.

ClassDojo refunds

  • The premium terms say fees are in U.S. dollars and are non-refundable.
  • The help center says ClassDojo can help with a Stripe or Google Play refund. Use the refund form in that article and include the email on the Plus account.
  • An Apple subscription is refunded by Apple at reportaproblem.apple.com. Sign in, select ClassDojo Plus, and follow the prompts.
  • Cancel as well. The help page says to cancel so you are not charged again.

Sources · checked 24 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel ClassDojo

  • You cannot log in, or do not remember the email

    The notice goes to ClassDojo's office in San Francisco in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You deleted the account and Plus kept billing

    The notice asks ClassDojo to stop Plus, which deleting the account does not do.

  • You are not sure who bills you

    The notice still goes to ClassDojo and tells them to stop Plus, whether Stripe, Apple, or Google Play took the payment.

  • You would rather not chase support

    We post and email the notice, then follow up with ClassDojo until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling ClassDojo

What people ask about ClassDojo.

Does deleting ClassDojo cancel Plus?

No. ClassDojo says deleting the account does not cancel Plus. Cancel the subscription first, in the app, under Account Settings and ClassDojo Plus.

I cancelled ClassDojo Plus but I am still being charged. What now?

A charge can land up to 24 hours before the renewal date. Check Account Settings, then ClassDojo Plus, for Stripe, Google Play, or Apple, and cancel in that place. For a formal record, we send ClassDojo a dated notice with proof of delivery.

Can I get a refund for ClassDojo Plus?

The premium terms say fees are non-refundable. The help center still takes refund requests for Stripe and Google Play, and sends Apple subscribers to reportaproblem.apple.com.

Is free ClassDojo the same as ClassDojo Plus?

No. Messaging, portfolios, and class stories stay free for teachers, families, and students. Plus is a separate paid subscription for families.

Can you cancel ClassDojo Plus without me logging in?

Yes. The notice goes to ClassDojo Plus in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

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