How to cancel Domestika

Cancel on the website

You subscribed on the website, not through an iPhone.

1. 01Sign in at domestika.org.
2. 02Open the Subscriptions section of your account.
3. 03Choose the option to cancel the subscription.
4. 04Save the date it shows. Plus lasts until the end of the period you already paid for.

Do this before the next charge is generated. A charge that has already been generated is not refunded.

Cancel in the Android app

You manage Plus on an Android device.

1. 01Open the Domestika app and sign in.
2. 02Open the Domestika Plus section.
3. 03Choose Manage subscription and cancel it.

Domestika's refund policy says Android payments are processed by Google Play. A refund of an in-app charge has to be requested from Google.

Cancel an iPhone subscription

You subscribed to Plus on an iOS device. Renewals are billed by the App Store.

1. 01Open the Domestika app and go to Domestika Plus.
2. 02Tap Manage subscription. Domestika sends you to the subscriptions on your Apple ID.
3. 03Cancel the renewal there.

How to know it worked

• —Domestika says the change is saved and Plus will not renew on the date shown in your account.
• —On a paid plan you stay a Plus member until the end of the period you already paid for. After that, your courses and the regular Domestika content remain. Plus benefits end.
• —On a free trial, the terms say cancellation takes effect immediately and unused trial credits are cancelled. Cancel before the trial ends and you are not charged.

Watch out for

• —Plus renews on its own, monthly or yearly, until you cancel.
• —If the renewal charge has already been generated, Domestika does not refund it.
• —If a charge fails, Domestika may split it into smaller charges and keep trying to collect. It can also suspend Plus while a payment is outstanding.
• —Domestika can change the price of a future renewal. It notifies you in writing. Cancel before the next purchase if you do not accept the new price.
• —A Plus credit lasts 12 months from the period it was granted, or until Plus ends, whichever is sooner. Unused credits are then cancelled.
• —A course bought with Plus credits can be exchanged for another course. It cannot be refunded.
• —If you cancel Plus before a Domestika Lives session you signed up for, you lose access to that session.

Domestika refunds

• —Domestika does not refund Plus subscriptions or renewals.
• —A free trial is not refunded once it has ended and the first charge has been processed, even if you did not use Plus.
• —Cancel before the next charge, or before the trial ends, and that charge is not made.
• —Plus has no 14-day refund. The 14-day refund is for a course you bought on its own, and it does not apply to a course bought with Plus credits.
• —Charges made in the iOS or Android app are handled by Apple or Google Play. Domestika says to ask that store for a refund of an in-app purchase.
• —Deleting your profile means a refund will not be processed, even where one would otherwise apply.