Do it yourself
Cancel Crowd Cow yourself
TLDR: Cancel in account settings, or email moo@crowdcow.com, before they pack the box, or the order ships and you are charged. A delivery they cannot make is credited or refunded.
Cancel in account settings
Crowd Cow bills the box.
- 01Log in.
- 02Open account settings.
- 03Cancel the account.
You can also email moo@crowdcow.com to cancel a delivery or the account. A subscription box ships about once a month. They email or text when the box is ready to review. You can cancel, skip, or change it until they start packing. If you do nothing, they ship it and charge you. The help center is at crowdcow.com/support/account. The terms do not print the clock time. Use the deadline in their notice.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Crowd Cow, Inc., Attn: General Counsel, 814 2nd Ave, Suite 415, Seattle, WA 98104.
The terms say a dispute notice goes there by certified mail or courier. A paper request still has to arrive before they pack the box.
How to know it worked
- A cancel before they pack stops that box.
- If you miss their window, that order ships and you are charged.
Watch out for
- You can also buy a one-time box. Only the subscription renews.
- If they cannot deliver, they cancel that delivery and credit or refund it.
- If Crowd Cow ends the account, the terms say amounts already paid are not refunded, as far as the law allows.
Crowd Cow refunds
- A box you did not cancel before the packing deadline is charged.
- A delivery they cannot make is credited or refunded.
Sources · checked 28 October 2026

