EndSubscription
Checked 24 October 2026

How to cancel Fortnite Crew

Epic Games, Inc. runs Fortnite Crew. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Fortnite Crew so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Fortnite Crew until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Fortnite Crew never cancels
Cancel Fortnite Crew for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Fortnite Crew

Fill out one short form. We mail an official termination letter to Fortnite Crew's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Epic Games, Inc., Attn: Notice of Dispute2474 Walnut StreetBox 254Cary, NC, 27518USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Fortnite Crew subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Fortnite Crew yourself

TLDR: Cancel Fortnite Crew in the Passes tab or on your Epic subscriptions page before the next bill, or on Apple, Xbox, PlayStation or Nintendo if they billed it. The next month is not charged, and the month you already paid is not paid back.

Cancel an Epic purchase

You bought Fortnite Crew from Epic on PC or mobile.

  1. 01In the game, open the Passes tab and cancel the subscription.
  2. 02Or go to https://www.epicgames.com/account/subscriptions and cancel it on the web.
  3. 03Or open the Epic Games Store app, click your profile, select account, and open the Subscriptions tab.

Cancel before the next billing date. That date is in the same three places. If you cancel in time, the subscription does not renew and you are not charged again.

Cancel in your Apple subscriptions

You bought Fortnite Crew through the App Store on an Apple device.

  1. 01On the device you subscribed on, open Settings.
  2. 02Tap your name, then Subscriptions.
  3. 03Tap Fortnite Crew, then Cancel Subscription, and confirm.
  4. 04On the web, go to account.apple.com and sign in with your Apple Account instead.

Not sure where you subscribed? Epic says to check your bank or card statement, or the Subscriptions tab of your Epic Games account.

Cancel on Xbox, PlayStation, or Nintendo Switch

Xbox, PlayStation, or Nintendo Switch billed Fortnite Crew.

  1. 01The subscription stays on the platform you bought it on. It does not move to another platform.
  2. 02Cancel it on that platform or on that company's website.
  3. 03Epic says it does not handle billing or cancellations for these subscriptions.

The same rule applies if another company or a reseller billed it. Cancel with whoever took the payment. Cancel before the next billing date.

How to know it worked

  • If you cancel before the next billing date, Epic says the subscription will not renew and you will not be charged another fee.
  • You keep the subscription content you already received. Cancelling does not remove it.
  • The next billing date is in the Passes tab, at epicgames.com/account/subscriptions, or in the Subscriptions tab of the Epic Games Store app.

Watch out for

  • The Fortnite Crew page lists a recurring fee of $11.99, charged monthly until you cancel. That page also says subscribers get the Battle Pass, OG Pass, LEGO Pass, and Music Pass, plus special items and 800 V-Bucks.
  • V-Bucks from the subscription may not be redeemable on other platforms. Log in on the platform you bought it on each period to get that period's content.
  • You have to be an adult in your country to buy it.
  • Epic can change the fee. It says it will tell you at least 30 days ahead. Cancel before the new price if you do not accept it.
  • The Fortnite Crew page says Xbox Game Pass Ultimate includes the current Crew benefits.

Fortnite Crew refunds

  • Epic's Crew terms say you are not eligible for a prorated refund of the fee. That does not remove a refund right the law already gives you.
  • Cancelling before the next billing date stops the next charge. It does not refund the month you already paid.
  • You keep the subscription content you received or earned while the subscription was active.

Sources · checked 24 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Fortnite Crew

  • You cannot log in, or do not remember the email

    The notice goes to Epic's legal department in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • Xbox, PlayStation, or Nintendo billed it

    The notice tells Epic which company took the payment, so there is a record outside the console menu.

  • You would rather not chase support

    We post and email the notice, then follow up with Epic until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Fortnite Crew

What people ask about Fortnite Crew.

How much is Fortnite Crew?

The Fortnite Crew page lists a recurring fee of $11.99, charged monthly until you cancel. Cancel before the next billing date to stop the next charge.

I cancelled Fortnite Crew and I am still being charged. What now?

The charge has to be stopped on the platform that billed you, such as Epic, Apple, Xbox, PlayStation, or Nintendo Switch. Epic says it does not cancel Xbox, PlayStation, or Nintendo Switch subscriptions. Cancel before the next billing date. For a formal record, we send Epic a dated notice with proof of delivery.

Can I get a refund for Fortnite Crew?

Epic's terms say there is no prorated refund of the subscription fee. You keep what you already received. A refund right that the law gives you still applies.

Do I lose the Battle Pass if I cancel?

Epic says you keep the subscription content you received or earned while subscribed. You still need to cancel before the next billing date so the fee does not renew.

I have Xbox Game Pass Ultimate. Is that Fortnite Crew?

The Fortnite Crew page says Xbox Game Pass Ultimate includes the current Crew benefits. A Crew subscription bought through Xbox, PlayStation, or Nintendo Switch is billed by that company. Epic says it does not handle those cancellations.

Can you cancel Fortnite Crew without me logging in?

Yes. The notice goes to Fortnite Crew in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand Fortnite Crew off to us$14.95 once · we handle the rest

Start