Do it yourself
Cancel Ubisoft+ yourself
TLDR: If you bought Ubisoft+ from Ubisoft, cancel it from My Account at store.ubi.com, and if a store sold it, cancel with that store. You keep it until the period ends, the next renewal is not charged, and the current billing cycle is not refunded.
Cancel in My Account
You bought Ubisoft+ from Ubisoft.
- 01Go to My Account at store.ubi.com.
- 02Follow the cancel steps for the subscription.
You keep Ubisoft+ until the end of the period you are in. After that, the games and the perks stop, including early access, discounts, and purchases made inside a Ubisoft+ game, unless you own that game on its own. A plan bought from another store is cancelled with that store. Ubisoft’s US refund policy says the current billing cycle is not refunded.
Mail a notice
You want it on paper.
- 01Write that you are cancelling Ubisoft+, and include the email on the account.
- 02Mail it by certified US mail to Ubisoft, Inc., 300 Mission Street, 20th Floor, San Francisco, CA 94105.
Ubisoft’s dispute form says to send it there. They say a representative answers within 45 days. A paper request does not replace the cancel in My Account. Do both if you want the renewal to stop.
How to know it worked
- Access lasts until the end of the current subscription period.
- The next renewal is not charged.
Watch out for
- A plan bought from Ubisoft renews each month at the current price until you cancel.
- If the main card fails, Ubisoft can charge another card on the account.
- If Ubisoft ends the subscription for fraud or a broken rule, access can stop right away.
- Cancelling the old PC Access Plan means you cannot sign up for that plan again.
Ubisoft+ refunds
- The US store refund policy says the current Ubisoft+ billing cycle is not refunded. Cancelling stops the next cycle.
Sources · checked 28 October 2026
