Do it yourself
Cancel GeForce NOW yourself
TLDR: Change the paid GeForce NOW plan to the free plan before 11:59pm US Central the day before the next bill. The paid plan lasts until that cycle ends, and a cycle already started is not refunded.
Change the plan in your NVIDIA account
NVIDIA bills GeForce NOW.
- 01Log in at account.nvidia.com or geforcenow.com.
- 02Open the GeForce NOW membership.
- 03Change the paid plan. A downgrade to the free plan ends the paid renewal.
Do it before 11:59 p.m. US Central the day before the next billing cycle, or that cycle is charged. A change can take up to 24 hours to show. For it to hit the next cycle, update at least 24 hours before that cycle starts. If you drop to free in the middle of a cycle, the paid plan lasts until that cycle ends, then it becomes free. A plan bought on Amazon is changed in the Amazon account, not on NVIDIA. Deleting the NVIDIA account stops GeForce NOW and other NVIDIA services on that account.
Mail a notice
You want it on paper.
- 01Write that you are ending the paid plan, and include the email on the NVIDIA account.
- 02Mail it to NVIDIA Corporation, Attention: Legal, 2788 San Tomas Expressway, Santa Clara, CA 95051.
The terms say legal notices and other correspondence go to that street. A dispute notice is also emailed to legalnotices@nvidia.com. A paper request still has to beat the day-before cutoff or the next cycle is charged.
How to know it worked
- The paid plan runs through the cycle you already have.
- It then becomes the free plan and does not bill again.
Watch out for
- A paid plan renews until you change it to free. A free plan also renews while NVIDIA offers it, and it is not billed.
- A day pass lasts 24 hours and does not renew. A fixed-term pass does not renew.
- During an open beta, you cannot change a fixed-term pass until it expires.
- A price change is emailed and starts no sooner than the next cycle.
- If a payment fails and you do not fix the card or change the plan, NVIDIA can pause the membership, drop it to free, or end it.
GeForce NOW refunds
- The membership terms do not refund a cycle that has started. Changing the plan stops the next one.
- A pre-order can be cancelled before NVIDIA fills it, and you are not charged before it starts.
Sources · checked 28 October 2026

