How to cancel Meta Horizon+

Cancel in the headset

The plan is on your Meta account.

1. 01Press the Meta button or Oculus button on the right controller.
2. 02Open the Meta Horizon Store, then Settings.
3. 03Select Horizon +.
4. 04Select Manage Subscription, then Cancel Subscription.
5. 05Pick a reason and select Confirm.

Cancel in the phone app

You use the Meta Horizon app.

1. 01Open the Meta Horizon app.
2. 02Tap Menu at the top of the Horizon Feed.
3. 03Tap Horizon+ under Payment and subscriptions.
4. 04Tap Manage subscription, then Cancel Subscription.
5. 05Pick a reason and tap Confirm.

Cancel on the website

You are in a browser.

1. 01Log in to the Meta Horizon+ page.
2. 02Click Manage subscription, then Cancel.
3. 03Pick a reason and click Confirm.

The store page shows $7.99 a month or $59.99 a year. It renews monthly or yearly until you cancel. The store terms say cancel at least 24 hours before the next billing date or the next period is charged. You can see that date in account settings. After you cancel, you keep the apps through the period you paid. Then redeemed titles and the catalog stop, and the Xbox Game Pass that came with Horizon+ stops. Subscribe again on the same account and redeemed titles come back if Meta still offers them. A price change gets notice before the next bill. If you do not cancel, the new price is charged. It is for Quest, not Rift. The account age listed must be 13 or older.

Mail a notice

You want it on paper.

1. 01Write that you are cancelling Horizon+, and include the email on the Meta account.
2. 02Mail it to Meta Platforms, Inc., ATTN: MPT Arbitration Filing, 1 Meta Way, Menlo Park, CA 94025.

The supplemental terms say a dispute notice goes to that street. Cancel in the account too, at least 24 hours before the next bill.

How to know it worked

• —You keep Horizon+ until the end of the period you already paid.
• —Fees already paid are not refunded, except where the law requires it.

Watch out for

• —A free trial is charged when it ends unless you cancel first.
• —If the card fails, Meta can bill you and pause access until you pay, or update the card through your bank.
• —If a charge fails, the store terms say Meta can cancel or pause the plan after two more days.
• —Breaking the code of conduct can get the plan cancelled or blocked from renewing.

Meta Horizon+ refunds

• —The Horizon+ terms say fees already paid are not refunded, except where they say otherwise or the law requires it.
• —The store terms say subscriptions are not refunded, except where they say otherwise or the law requires it.