Do it yourself
Cancel Hulu yourself
TLDR: On your Hulu Account page, select Cancel under Your Subscription, skip the pause offer, and select Cancel Subscription. If Disney+, Apple, Spotify or your phone company bills you, cancel there instead, before 11:59pm Eastern the day before renewal, because partly used months are not refunded.
Cancel on the website
Hulu bills you directly. Check who bills you under Payment Information on your Account page.
- 01Open your Hulu Account page on a computer or phone browser.
- 02Select Cancel under Your Subscription.
- 03If Hulu offers a pause, select Continue to Cancel.
- 04Select Cancel Subscription.
- 05Check the Account page now says your subscription will be canceled.
Hulu also sends a confirmation email. Keep it.
Cancel a bundle billed by Disney+
You pay for Hulu in a bundle bought from Disney+.
- 01Sign in at disneyplus.com.
- 02Select your profile, then Account.
- 03Under Subscription, select your bundle.
- 04Select Cancel Subscription.
Cancel through Apple
Apple bills you for Hulu. Hulu cannot stop it.
- 01Open Settings on your iPhone or iPad.
- 02Tap your name, then Subscriptions.
- 03Select Hulu and cancel.
Cancel through Spotify, Verizon or T-Mobile
Hulu came with Spotify Premium for Students or your phone plan.
- 01Spotify: under Account Overview, select Your Services, then Deactivate Hulu. Your Spotify account stays as it is.
- 02Verizon: cancel from Add-ons and Apps in My Verizon, or contact Verizon.
- 03T-Mobile: cancel on hulu.com. Your T-Mobile plan is not affected.
Cancelling your T-Mobile plan also cancels the Hulu that came with it.
How to know it worked
- Your Account page reads "Your subscription will be canceled" with the end date. Screenshot it.
- Hulu sends a confirmation email. Keep it as your proof.
- "Your Next Charge" on the Account page means the subscription is still active.
Watch out for
- Cancel before 11:59pm Eastern time on the day before your term ends, or you pay for the next one.
- Pausing is not cancelling. Billing restarts on its own after up to 12 weeks.
- Cancelling a bundle does not cancel a Disney+ or ESPN subscription you had before it. That one keeps billing.
- A Hulu + Live TV free trial ends the moment you cancel, and you may lose your recordings.
- Cancel before deleting your account. After deletion you cannot cancel on the website or app, and charges may continue.
Hulu refunds
- Hulu does not refund partly used months or years, unless the law requires it.
- It may give a refund or credit case by case, at its own discretion. Ask through chat or phone in the help center.
- Approved refunds can take 7 to 10 business days to show on your statement.
- Billed by Apple, Disney+ or another partner? Their refund rules apply, so ask them.

