Do it yourself
Cancel MGM+ yourself
TLDR: If MGM+ bills you, open your profile and choose Cancel Subscription, and if Apple, Google, Roku, Amazon, or a TV provider bills you, cancel there instead. Deleting the app does not stop billing, you keep access until the period ends, and partial periods are generally not refunded.
Cancel a subscription started on the web
You subscribed at MGMplus.com. MGM+ bills you.
- 01Go to MGMplus.com and sign in.
- 02Open your profile page. MGM+ says to use the icon in the top right.
- 03Select your subscription, then choose Cancel Subscription.
From that same profile page you can also change the plan, update the card, or edit the email and password.
Cancel by email
MGM+ bills you directly and you want the request in writing.
- 01Email support@mgmplus.zendesk.com.
- 02Say you want the subscription cancelled, and include the email on the account.
- 03The terms say you manage the subscription fee and auto-renewal with MGM+ at that address, or on your subscription provider's payment page.
Cancel an Apple, Google Play, Roku, or Amazon subscription
You subscribed in an app store. That store bills you.
- 01MGM+ says to cancel in the subscription settings of the platform where you signed up: Apple, Google Play, Roku, or Amazon.
- 02On a phone, tablet, or TV, those settings are usually in the device's settings app, not inside a deleted MGM+ app.
- 03You can still change a plan from the profile page in the MGM+ app. Cancellation itself stays with the app store.
Deleting the MGM+ app does not stop billing. The help page lists 1 (855) 830-7071. It does not publish hours.
Cancel through a TV or digital provider
A TV or digital provider bills you. MGM+ says you get the service that way, or directly, or through an app store.
- 01Cancel through the same platform where you signed up.
- 02On the order page, MGM+ says pricing and cancellation policies vary by provider.
- 03Payment questions for a subscription bought through a provider go to that provider. The terms say MGM+ does not process that payment.
How to know it worked
- After you cancel, MGM+ says you keep full access until the end of the current billing period.
- When that period ends, the subscription does not renew and the library locks.
- You can resubscribe later at MGMplus.com or in the app. MGM+ says the account information stays available.
Watch out for
- MGM+ is only for residents of the United States, its territories, and its possessions, and you must be 18 or older.
- The plan page says you can cancel anytime. The fee is billed when the subscription starts and then on an ongoing basis until you cancel.
- A free trial can require a payment method. When the trial ends, the subscription fee is charged unless you cancel the trial in time.
- A charge from Apple, Google, Roku, or Amazon is not stopped by a cancellation sent only to MGM+.
MGM+ refunds
- MGM+ says it generally does not offer refunds for partial billing periods.
- If you think a direct charge was a mistake, call 1 (855) 830-7071 or email support@mgmplus.zendesk.com.
- App store refunds go to that app store: Apple, Google, Roku, or Amazon.
Sources · checked 26 October 2026

