Do it yourself
Cancel Google One yourself
TLDR: Cancel the paid Google One plan in Google One on a computer or Android phone, or in the Google One app on iPhone. If the App Store, Pixel Pass, or another company bills it, cancel with them. You keep the extra storage until the billing cycle ends, except a Metro by T-Mobile sponsored plan, which ends as soon as you cancel. Google says storage purchases are non-refundable in most countries.
Cancel on a computer
You manage the paid plan on the Google One site.
- 01On your computer, go to Google One.
- 02Click Settings, then Cancel membership.
- 03To confirm, click Cancel membership.
Google says you should get a confirmation that the subscription is cancelled.
Cancel in the Android app
You use the Google One app on an Android phone or tablet.
- 01Open the Google One app.
- 02At the top, tap Menu, then Settings, then Cancel membership.
- 03To confirm, tap Cancel membership.
Cancel in the iPhone or iPad app
You use the Google One app on an iPhone or iPad.
- 01Open the Google One app.
- 02On the left, tap Menu, then Membership plans, then Manage plan.
- 03Tap Cancel membership. That opens the subscription page.
- 04Tap Cancel Subscription. You may need to scroll.
If there is no Cancel Subscription button, or a red expiration message, Google says the subscription is already cancelled.
Cancel an App Store plan
You bought Google One in the App Store on an iPhone or iPad.
- 01Open the App Store app.
- 02Tap your name, then Subscriptions, then Google One, then Cancel Subscription.
If you later switch to an Android phone, Google says you cannot change the membership or the card in the Google One app. Use the App Store on another device. Ask Apple for a refund of an App Store purchase.
Cancel Google One that came with Pixel Pass
Pixel Pass includes your Google One membership.
- 01Cancel the Pixel Pass subscription as well. Google says that is required to cancel this Google One membership.
Google says a Pixel Pass subscription comes with 200 GB of Google One. Whether you get a refund depends on when you cancel Pixel Pass. Google's cancel page points to its Pixel Pass article for those steps and does not reprint them.
Cancel a plan billed by another company
A third party or affiliate sells the Google One plan.
- 01That company charges you and handles cancellation and refunds.
For Metro by T-Mobile customers in the US, a sponsored membership ends as soon as you cancel, and the benefits end then.
How to know it worked
- Google says you should get a confirmation that the subscription is cancelled.
- Storage and benefits stay until the end of the billing cycle, then they end.
- Future Google One payments stop. Each person keeps the free storage of up to 15 GB.
- You and family members lose the extra storage, extra member benefits, Google experts in the Google One app and site, and premium subscriptions included with the plan, such as Google Home Premium, Google Health Premium, and YouTube Premium.
Watch out for
- This is the paid Google One plan. Every Google Account already includes up to 15 GB. Cancelling the paid plan returns you to that free storage. It does not delete the Google Account.
- The plan renews until you cancel. A trial becomes a paid plan at the end of the trial if the seller has a valid card. Cancel with the seller before the trial ends.
- A price increase needs at least 30 days' notice. If you do not want the new price, cancel before the current billing period ends.
- If you are over 15 GB when the extra storage ends, Gmail will not send or receive mail, Drive will not sync or upload, and Photos will not back up. Google lists those limits on the cancel page.
- Deleting the Google One service can end access right away. Cancel instead if you want the rest of the billing period. Unused AI credits may be forfeited when the plan ends, subject to the refund rules.
- Only the plan manager can share Google One with the family group. If someone else pays, ask that manager to cancel, or leave the family group.
- A Metro by T-Mobile sponsored membership in the US ends as soon as you cancel.
Google One refunds
- Google's help page says that in most countries, Google storage purchases are non-refundable. The storage you bought stays for the length of the subscription even if you cancel.
- The Google One terms say you ask the seller for a refund. For a Google Play purchase in the United States, the seller is Google LLC. For an App Store purchase, ask Apple.
- If another company sold the plan, that company handles the refund.
Sources · checked 2 November 2026

