EndSubscription
Checked 29 October 2026

How to cancel Gumroad

Gumroad, Inc. sells subscriptions on Gumroad in the US, from San Francisco. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Gumroad so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Gumroad until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Gumroad never cancels
Cancel Gumroad for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Gumroad

Fill out one short form. We mail an official termination letter to Gumroad's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Gumroad, Inc.548 Market StPMB 41309San Francisco, CA, 94104-5401USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Gumroad subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Gumroad yourself

TLDR: Cancel in the app's live chat, which is how a buyer stops a renewal. You keep the membership until the current period ends, and that period is not partly refunded.

Cancel in the in-app live chat

A Gumroad subscription is set to renew.

  1. 01Open the in-app live chat and cancel.

The terms say that is how a buyer stops a renewal or ends a subscription. If you reject a price change, they also name a Cancel Membership flow. The plan renews at the price then in effect, on the schedule shown at purchase, until you cancel. You keep it until the current period ends. That period is not partly refunded. If a renewal payment fails, they can pause or end it and keep trying the card. When a payment goes through, the new period starts that day. One-time purchases are final. Asking the card company to dispute a charge means they will decline a refund request for that same purchase.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling the subscription, and include the email on the account.
  2. 02Mail it to Gumroad, Inc., 548 Market St, PMB 41309, San Francisco, CA 94104-5401.

The terms say questions and complaints can go to 548 Market St., San Francisco, CA 94104-5401, or support@gumroad.com. A dispute notice and an arbitration opt-out use the PMB. A notice by overnight or first-class mail is received when it gets there. Cancel in the live chat as well.

How to know it worked

  • You keep the subscription until the current period ends.
  • It does not renew after that.

Watch out for

  • A price change is announced by a reasonable effort, such as email. Reject it through Cancel Membership.

Gumroad refunds

  • The current subscription period is not partly refunded.
  • One-time purchases are final.

Sources · checked 29 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Gumroad

  • You cannot log in, or do not remember the email

    The notice goes to Gumroad in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Gumroad until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Gumroad

What people ask about Gumroad.

How do I cancel a Gumroad subscription?

Use the in-app live chat. If you reject a price change, use Cancel Membership. Mail goes to Gumroad, Inc., 548 Market St, PMB 41309, San Francisco, CA 94104-5401, or email support@gumroad.com.

Do I get the rest of the period back?

No. You keep it until the period ends, and that fee is not partly refunded.

Can you cancel Gumroad without me logging in?

Yes. The notice goes to Gumroad in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

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