How to cancel Higgsfield AI

Cancel in your account

You bought the plan on higgsfield.ai and can still sign in.

1. 01Click your avatar and select Manage Account.
2. 02Open Subscription and scroll to Plan Settings at the bottom.
3. 03Open Manage Subscription, select Show, then Cancel Subscription.

The terms also say you can cancel on the Payment Setting page of your account. A Team, Scale, or Enterprise plan is cancelled by the workspace Owner from Organization settings.

Cancel by email

You want it in writing, or you cannot find the cancel button.

1. 01Email support@higgsfield.ai from the email address on the account.
2. 02Say you want the paid plan cancelled, and give the email on the account.
3. 03Keep the reply.

Higgsfield says it will not accept a cancellation email from someone else.

How to know it worked

• —Cancelling turns off auto-renewal. The plan stays active until the end of the period you already paid for, then the account moves to the free tier.
• —It does not delete the account or your generations.
• —Auto-Refill stops once the subscription is cancelled. Subscription credits expire at the end of the paid period.

Watch out for

• —The plan renews by itself, monthly or yearly, on the same calendar date, until you cancel. Stripe processes the payment.
• —You can pay by card, Apple Pay, or a bank payment. Stripe processes all of them.
• —Higgsfield gives at least 30 days' email notice before a price increase. The new price starts at the next renewal. Annual plans also get a reminder before they renew.
• —If a renewal payment fails, you typically have 14 days to update the card before Higgsfield may end the plan.
• —Credit Pack credits stay on the free plan until their 90-day window ends. Subscription credits expire for good when the paid period ends.
• —A chargeback can lead to a permanent restriction on the account. Higgsfield says to contact Support before you dispute a charge with your bank.

Higgsfield AI refunds

• —Cancelling does not return the current period.
• —You can ask for a refund within 7 days of the initial purchase, or longer where the law allows, and only if you have used no credits from that purchase. Renewals are not refundable.
• —The same 7-day, unused-credits rule covers a Credit Pack, an Auto-Refill charge, and an offer that added credits. An offer that unlocked access is not refundable once you have that access.
• —Email support@higgsfield.ai with the account email, the purchase date, the amount, and why you want the refund. Higgsfield may deduct a service fee of up to 6%.
• —If the refund is approved, the plan ends immediately and the account drops to the free tier. The money returns to the original payment method within 5 to 10 business days, and you get an email.
• —Using free generations, or an Unlimited model, does not count as using credits.