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Checked 29 October 2026

How to cancel HubSpot

HubSpot, Inc. sells HubSpot in the US, from Cambridge, Massachusetts. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with HubSpot so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase HubSpot until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if HubSpot never cancels
Cancel HubSpot for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel HubSpot

Fill out one short form. We mail an official termination letter to HubSpot's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

HubSpot, Inc., Attention: LegalTwo Canal ParkCambridge, MA, 02141USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the HubSpot subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel HubSpot yourself

TLDR: Open Account and Billing and turn off auto-renewal before the term ends. You cannot end the current term early, and prepaid fees through the end of that term are not refunded.

Turn off auto-renewal

HubSpot is set to renew.

  1. 01Open the HubSpot account.
  2. 02Open Account & Billing.
  3. 03Turn off auto-renewal before the term ends.

If you leave it on, the plan renews. Unless the order says otherwise, the renewal is the shorter of the old term or one year. You cannot end the current term early, and prepaid fees through the end of that term are not refunded. A downgrade waits until the next renewal and needs a new order. A higher renewal price is announced at least 30 days ahead. If you reject it, use this same non-renewal step so it ends when the current term ends. The terms name a help article, “Cancel your subscription and delete your HubSpot account,” and do not print its address. A free trial must be bought before it ends or the data in it may be deleted. After a paid plan ends, the free tools can remain, unless they ended the account for cause.

Mail a notice

You are in North America or South America and the contract is with HubSpot, Inc.

  1. 01Write that you are turning off renewal, and include the account name.
  2. 02Mail it to HubSpot, Inc., Two Canal Park, Cambridge, MA 02141, Attention: Legal.

The terms print that street for legal notices when HubSpot, Inc. is the contracting company. Turn off auto-renewal in the account as well, before the term ends. Canada and some other regions use a different HubSpot company, and the notice address can differ.

How to know it worked

  • Auto-renewal stays off only if you turn it off before the term ends.
  • The current term runs to its end, and that fee is not refunded.

Watch out for

  • Leaving auto-renewal on renews the plan.
  • You cannot downgrade in the middle of a term.

HubSpot refunds

  • Prepaid fees through the end of the current term are not refunded.
  • If they change the product in a way that materially makes it worse and cannot offer something substantially similar, you can end it and get a pro-rata refund of unused fees.
  • If you end the contract for cause, they refund prepaid unused fees for the time after that ending.

Sources · checked 29 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel HubSpot

  • You cannot log in, or do not remember the email

    The notice goes to HubSpot in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with HubSpot until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling HubSpot

What people ask about HubSpot.

How do I cancel HubSpot?

Turn off auto-renewal in Account & Billing before the term ends. Mail for a US contract goes to HubSpot, Inc., Two Canal Park, Cambridge, MA 02141, Attention: Legal.

Can I stop in the middle of the year?

No. The current term runs to its end, and that fee is not refunded.

Can you cancel HubSpot without me logging in?

Yes. The notice goes to HubSpot in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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