EndSubscription
Checked 9 October 2026

How to cancel Netflix

Netflix, Inc. runs Netflix from Los Gatos, California. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Netflix so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Netflix until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Netflix never cancels
Cancel Netflix for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Netflix

Fill out one short form. We mail an official termination letter to Netflix's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Netflix, Inc.121 Albright WayLos Gatos, CA, 95032USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Netflix subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Netflix yourself

TLDR: Go to netflix.com/cancelplan and select Finish Cancellation, or cancel with Apple or your phone or TV provider if they bill you. Netflix does not refund payments, and you keep watching until the period you paid for ends.

Cancel on the website

Netflix bills you directly. Netflix says this is the only way to end a membership it bills.

  1. 01Go to netflix.com/cancelplan in a browser and sign in.
  2. 02Tap or click Cancel.
  3. 03Under Cancel, tap or click Finish Cancellation.
  4. 04Wait for the confirmation email.

No Cancel option? A partner bills you. Look under Membership on your Account page to see who.

Cancel through Apple

Your Netflix Account page has no cancel option and Apple bills you.

  1. 01Cancel the Netflix subscription in your Apple subscriptions.
  2. 02Do it more than 24 hours before the renewal date, or it may renew.
  3. 03Netflix puts the account on hold for 30 days, then cancels it completely.

Left Apple billing since October 2021? Cancel through Apple too, or Apple may keep charging.

Cancel through T-Mobile, Verizon, Xfinity or Spectrum

Netflix comes in a phone or TV package. That company bills you, so you cancel with them.

  1. 01Contact your provider's customer support.
  2. 02Ask them to cancel Netflix, or the package that includes it.
  3. 03Check your Netflix Account page afterwards.

If Netflix still has your own card on file when the package ends, Netflix charges it. Cancel on the website as well.

How to know it worked

  • Netflix sends a confirmation email to the address on the account. That email is your proof.
  • Your Account page shows the date your membership ends.
  • You keep watching until the end of the period you paid for.

Watch out for

  • Signing out or deleting the Netflix app does not cancel your membership.
  • Pausing is not cancelling. After one month, Netflix charges you again and you can watch again.
  • Extra member slots keep billing the owner even if the extra member leaves. Cancel the slot in your account.
  • Anyone with your password can restart the account. Change it after cancelling and tick Sign out of all devices.
  • Banks can update an expired card on file, so Netflix may still be able to charge it.

Netflix refunds

  • Netflix payments are not refundable, and there are no refunds or credits for partly used months.
  • You keep access until the end of the billing period you paid for.
  • Gift card balance is not refunded, but you can keep watching until it runs out.
  • Billed through a partner? Netflix says it cannot refund those accounts, so ask the partner.

Sources · checked 9 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Netflix

  • You cannot log in, or do not remember the email

    The notice goes to Netflix's head office in your name and address. No login, no password.

  • Someone in your household keeps restarting it

    The dated notice records exactly when you, the account holder, cancelled and asked Netflix to remove your stored payment details.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You cannot reach the account being charged

    The notice asks Netflix in writing to stop all further billing and remove your stored payment details. No login needed.

  • You would rather not chase support

    We post and email the notice, then follow up with Netflix until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Netflix

What people ask about Netflix.

When does a Netflix cancellation take effect?

At the end of your current billing period. You can keep watching until then, and you will not be charged again unless the account is restarted.

Can I get a refund from Netflix?

Usually not. Netflix's terms say payments are not refundable and there are no refunds or credits for partly used months. It may give credits at its own discretion.

I cancelled Netflix but I am still being charged. What now?

Check for the confirmation email, and whether someone restarted the account. Check too for an Apple subscription or an extra member slot still billing. For a formal record, we send Netflix a dated notice with proof of delivery.

What happens to my profiles and history?

Netflix keeps your viewing activity, recommendations, ratings and account details for 24 months after the account closes. Restart within that time and they come back.

Does deleting the app cancel Netflix?

No. Netflix says signing out or deleting the app does not cancel. Use the cancel page on its website, or cancel with whoever bills you.

Can you cancel Netflix without me logging in?

Yes. The notice goes to Netflix in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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