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Checked 26 October 2026

How to cancel Pandora

Pandora Media California, LLC issues Pandora Plus and Pandora Premium in the United States and its territories. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Pandora so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Pandora until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Pandora never cancels
Cancel Pandora for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Pandora

Fill out one short form. We mail an official termination letter to Pandora's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Pandora Media, LLC, Attn: Care Team2100 Franklin St7th FloorOakland, CA, 94612USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Pandora subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Pandora yourself

TLDR: Open Subscriptions, choose Switch Plans, and cancel at least 24 hours before renewal, or cancel with Apple, Google, Amazon, Roku or T-Mobile if they bill you. You keep access until the period ends, and the fee is not refunded.

Cancel a Pandora-billed plan

Pandora bills you. Check the bank statement first.

  1. 01On a computer, sign in on the Pandora website and open the Subscriptions page. You can also get there from Settings.
  2. 02Select Switch Plans, then click Cancel Subscription in the bottom corner, and confirm.
  3. 03On a phone browser, open the Pandora website, tap the menu icon of three lines at the top left, then Subscription.
  4. 04Sign in if asked. On the subscription details page, select Switch Plans, then Cancel Subscription.

Cancel at least 24 hours before the renewal date, or before a free trial ends, or the next charge can still go through. Uninstalling the app does not cancel the plan.

Cancel an Apple subscription

Apple bills you.

  1. 01Use Apple's steps for seeing or cancelling subscriptions, and look for Pandora.
  2. 02Pandora says it cannot change Apple billing, cancel an Apple plan, or refund an Apple purchase.

Through Apple, Pandora lists Plus at $5.99 a month and Premium at $12.99 a month. Taxes may apply. Annual plans and Premium Family are not sold through Apple.

Cancel a Google Play subscription

Google Play bills you.

  1. 01Cancel through Google Play on an Android phone or on a computer.
  2. 02Pandora says to contact Google Play support if you need more help.

On Android, Pandora lists Plus at $5.99 a month and Premium at $10.99 a month. Annual plans and Premium Family are not sold on Google Play.

Cancel an Amazon subscription

Amazon bills you, including a plan started on Kindle Fire or in the Amazon Appstore.

  1. 01Manage it from the Amazon Appstore website.
  2. 02On Android, manage it from the Amazon Appstore app.
  3. 03You can also manage it from a Fire tablet.
  4. 04Pandora says to contact Amazon Support if you need more help. Pandora cannot cancel an Amazon plan.

Cancel a Roku subscription

Roku bills you.

  1. 01Pandora says to unsubscribe from the Roku device, a mobile device, or a computer, using Roku's own steps.
  2. 02If those steps fail, contact Roku support. Pandora cannot cancel a Roku plan.

Cancel a T-Mobile subscription

T-Mobile bills you.

  1. 01Sign in at T-Mobile, or in the T-Mobile app, with your T-Mobile ID, and manage the add-on there.
  2. 02If that fails, contact T-Mobile support. Pandora cannot cancel a carrier plan.

Cancel a carrier bill paid through Google Play

A mobile carrier is the payment method inside Google Play.

  1. 01Pandora says a limited set of carriers can be a payment method in the Google Play Store app.
  2. 02If the carrier is billing you that way, cancel through Google Play on an Android phone or on a computer.

How to know it worked

  • On a Pandora-billed plan, the last step is to confirm that future subscription payments stop.
  • You keep access until the end of the current access period.
  • The subscription terms say fees are final and are not refunded, including a partial period, unless the law requires a refund.

Watch out for

  • This page is Pandora Plus or Premium. SiriusXM and Pandora are separate services. These steps do not cancel satellite radio.
  • On the website, Plus is $4.99 a month or $54.89 a year. Premium is $10.99 a month or $120.89 a year. Premium Family is $17.99 a month or $197.89 a year. Student Premium is $5.99 a month or $71.88 a year. Military Premium is $8.99 a month or $98.89 a year. Tax may apply. Those website prices are for a plan bought or upgraded on pandora.com.
  • Student, Military, and Family plans are sold on the website. Apple and Google Play prices are different, and those stores do not sell the annual or Family plans.
  • If you start a direct plan while an app-store plan is still active, you can be charged twice. Cancel the store plan too.
  • Pandora's contact page says it has email support seven days a week and does not offer phone support.

Pandora refunds

  • Pandora's subscription terms say fees are final and non-refundable, including a partial or pro-rated period, except where the law requires a refund.
  • Pandora cannot refund a plan bought through Apple, Amazon, Roku, or a carrier such as Verizon or T-Mobile. Ask that company.
  • A gift pass bought at a store may be refundable by that store before you activate it.

Sources · checked 26 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Pandora

  • You cannot log in, or do not remember the email

    The notice goes to Pandora's Care Team in your name and address. No login, no password.

  • You cancelled in the Pandora app and the charge continued

    Apple, Amazon, Roku, and carriers are not cancelled inside Pandora. The notice records the request with Pandora. Cancel with the company on the statement.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You are billed by Pandora and by an app store

    Pandora says a direct plan on top of an outside plan can charge you twice. The notice covers the Pandora-billed plan. Cancel the store plan separately.

  • You would rather not chase support

    We post and email the notice, then follow up with Pandora until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Pandora

What people ask about Pandora.

Does this cancel SiriusXM?

No. This page is Pandora Plus or Pandora Premium. Pandora says SiriusXM and Pandora stay separate brands. A satellite radio subscription is cancelled with SiriusXM.

How do I cancel if Pandora bills me?

On the website, open Subscriptions, choose Switch Plans, then Cancel Subscription, and confirm. On a phone browser, use the menu, then Subscription, then Switch Plans, then Cancel Subscription. Do it at least 24 hours before renewal.

Can I get a Pandora refund?

The subscription terms say fees are not refunded, including a partial period, unless the law requires it. An Apple, Amazon, Roku, or carrier charge is handled by that company, not by Pandora.

Does deleting the app cancel Pandora?

No. Pandora says uninstalling the app does not cancel the subscription. Cancel with the company that bills you.

Can you cancel Pandora without me logging in?

Yes. The notice goes to Pandora in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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