Do it yourself
Cancel InfoTracer yourself
TLDR: Open the settings link in the membership portal and use the cancellation link, or call (800) 791-1427. It takes effect immediately, monthly bills stop after that, and charges already made are still owed.
Use the cancellation link
InfoTracer bills the membership.
- 01Open the membership portal.
- 02Click the settings link.
- 03Use the cancellation link.
You can also call (800) 791-1427 or email support@infotracer.com. The cancel takes effect immediately. You still owe payments for purchases made before that. A subscription bills every month until you cancel. They do not ask again before each charge. A paid trial is billed right away. The monthly fee starts on the next billing date shown on the order confirmation and on Account Details. A price change applies when the plan renews or when you buy more. One-time purchases can still be made after you cancel.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Infotracer.com, 227 Lewis Wharf, Boston, MA 02110.
The contact section and the dispute notice both use that street. Cancel in settings as well.
How to know it worked
- The cancel takes effect immediately.
- Monthly bills stop after that. Charges already made are still owed.
Watch out for
- They can refuse service or cancel an order if they decide you broke the rules.
InfoTracer refunds
- The cancel section does not promise a refund of a payment already made.
Sources · checked 29 October 2026

