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Checked 28 October 2026

How to cancel Jdate

Spark Networks, Inc. sells Jdate in the US. Customer mail goes to South Jordan, Utah. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Jdate so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Jdate until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Jdate never cancels
Cancel Jdate for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Jdate

Fill out one short form. We mail an official termination letter to Jdate's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Spark Networks, Inc., Attn: Customer Service3731 W South Jordan ParkwaySuite 102-405South Jordan, UT, 84009USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Jdate subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Jdate yourself

TLDR: On the website, open Manage Subscription and select Cancel Subscription, or cancel in Apple or Google if they billed you. Premium lasts until the period ends, then the account goes back to Basic, and purchases are final.

Cancel a website subscription

Jdate billed you on the website, not Apple or Google.

  1. 01Go to My Profile, then Account Settings, then Subscription, then Manage Subscription.
  2. 02Select Manage Subscription again.
  3. 03Choose the active subscription.
  4. 04Select Cancel Subscription.
  5. 05Pick a reason and select Confirm Cancellation.

You should see a confirmation on the screen and get an email. Premium lasts until the end of the current billing period, then the account goes back to Basic.

Cancel an app subscription

Apple or Google billed the subscription.

  1. 01Cancel it in the Apple account or in Google Play, the same store that charged you.
  2. 02You do not need the Jdate app installed to do that.

Jdate cannot cancel an App Store or Google Play subscription for you.

Mail a notice

You want it on paper. California and Colorado also have a three-business-day right.

  1. 01Sign and date a note that you are cancelling, and include your user name and the email on the account.
  2. 02Mail it to Spark Matchmaking Customer Care, Spark Networks, Inc., Attn: Customer Service, 3731 W South Jordan Parkway, Suite 102-405, South Jordan, UT 84009.

The Spark terms list Jdate. California members can cancel until midnight of the third business day after the purchase. Colorado uses the same three business days, not counting Sundays and holidays.

How to know it worked

  • Premium renews unless you cancel before the period ends.
  • Purchases are final, including a renewal. Cancelling stops the next charge. It does not refund or shorten the current term.

Watch out for

  • If the account is blocked, a website subscription stops on its own. An app-store subscription does not. Cancel that one in Apple or Google.
  • Questions about the Spark terms go to the South Jordan address, marked Attn: Customer Service – Terms of Use.

Jdate refunds

  • Jdate’s help page says all purchases are final, including renewals.
  • California and Colorado can cancel in the first three business days without a penalty, using the letter or the Spark request form.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Jdate

  • You cannot log in, or do not remember the email

    The notice goes to Jdate in your name and address. No login, no password.

  • You cancelled on the website and the app store still charged you

    A website cancel does not stop an App Store or Google Play subscription. Cancel it in that store.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Jdate until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Jdate

What people ask about Jdate.

How do I cancel Jdate?

On the website, open My Profile, Account Settings, Subscription, Manage Subscription, then Cancel Subscription, and confirm. If Apple or Google billed you, cancel it in that store. Premium lasts until the period you already paid ends.

Can I get the money back?

The help page says purchases are final. California and Colorado can cancel within three business days by mailing Spark Networks at 3731 W South Jordan Parkway, Suite 102-405, South Jordan, UT 84009.

Can you cancel Jdate without me logging in?

Yes. The notice goes to Jdate in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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