Do it yourself
Cancel Taimi yourself
TLDR: Cancel on the profile settings page if you paid by card, or cancel in Apple or Google if that store billed you. You keep it until the current term ends, unused days are not refunded, and they may make an exception if you ask within 14 days of the charge.
Cancel a plan Taimi bills
You paid Taimi by card, not through Apple or Google.
- 01Open your profile settings page.
- 02Follow the cancel instructions there.
You keep the subscription until the current term ends. It does not renew. They do not refund the unused days of that term, except where the law or section 20 of the terms requires it. The terms do not name the button.
Cancel an Apple or Google subscription
You paid with an Apple iTunes account or Google Play.
- 01Cancel it in that store, under that store’s own rules.
Taimi does not control those terms. A card subscription renews for the same length, at the same fee plus tax, unless they tell you otherwise.
Mail a three-day notice
You live in a listed state and you are still inside three business days of the contract.
- 01Sign and date a note that you are cancelling, and include your username and the email on the account.
- 02Mail or deliver it to Social Impact Inc., 1180 North Town Center Drive 100, Las Vegas, Nevada 89144.
The three business days do not count Sundays and holidays. Ohio can also email support@taimi.com. The opening of the terms prints the office as 1180 North Town Center Drive, Suite 100. The cancel sentence leaves out the word Suite.
How to know it worked
- A card subscription renews until you cancel before the term ends.
- A free trial has to be cancelled before the trial ends or they charge the subscription. A trial is not offered again to someone who already used one and cancelled before paying.
- If a fee is going up, they notify you. If you do not cancel before the new price starts, you pay it.
Watch out for
- Questions about the terms can go to support@taimi.com. Written notices about electronic records also go to the Las Vegas office.
- They may charge a fee to mail a paper copy of a record.
Taimi refunds
- Fees are not refunded for a partly used period, unless the terms say so, the law requires it, or Taimi chooses to refund.
- They may make an exception if you ask within 14 days of the charge.
- In Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New Jersey, New York, North Carolina, Ohio, Rhode Island, and Wisconsin, you can cancel without a penalty before midnight of the third business day. They return what you paid within 10 days of the notice. A notice inside those three days gets the full subscription amount back.
- If you die during a paid period, the estate can get a refund for the time after the death. If you become disabled and cannot use Taimi, you can get a refund for the time after the disability, using the same address.
Sources · checked 28 October 2026

