Do it yourself
Cancel SCRUFF yourself
TLDR: Turn off SCRUFF Pro auto-renew in the App Store at least 24 hours before the period ends, because Perry Street cannot cancel or refund it. The current paid period cannot be cancelled early, and the renewal is charged within 24 hours before it ends.
Turn off auto-renew
The app store billed SCRUFF Pro.
- 01Open the App Store account settings on your device and turn off auto-renew for SCRUFF.
- 02Do it at least 24 hours before the current period ends.
The terms say they charge the renewal within 24 hours before the period ends. They also say a current paid period cannot be cancelled early. Perry Street cannot start, cancel, or refund the subscription for you. Their step-by-step page is https://support.scruff.com.
Mail a notice
You want it on paper. The privacy policy lists this office for contact.
- 01Write that you are turning off SCRUFF Pro, and include the email on the account.
- 02Mail it to Perry Street Software, Inc., 929 Alton Road, Ste 500, Miami Beach, FL 33139.
Legal mail is legal@perrystreet.com. Billing questions go through https://support.scruff.com. The terms say Android charges can go through Stripe.
How to know it worked
- Pro renews unless auto-renew is off at least 24 hours before the period ends.
- The standard app is free. Pro is an extra in-app subscription.
- Cancelling the subscription or deleting the app may not delete the user account.
Watch out for
- The shop at shop.scruff.com is a separate store. Prices there are in US dollars. An order there is not the Pro subscription.
- If a payment is late, they can suspend or cancel access, and you can lose what is in the account.
SCRUFF refunds
- The terms say Perry Street cannot refund an app-store subscription for you.
Sources · checked 28 October 2026

