Do it yourself
Cancel Jobcase yourself
TLDR: Use the account tools, or email billing-support@jobcase.com, and you keep Premium until the paid term ends. Cancelling does not refund a charge already made.
Cancel in the account
You pay for Jobcase Premium yourself.
- 01Use the account tools Jobcase provides. The terms do not name the button.
- 02Or email billing-support@jobcase.com and say you are cancelling.
After a free trial, the plan renews every month or every year, at the price shown when you bought it, until you cancel. They will tell you before a price change. You keep Premium until the end of the time you already paid. Earlier charges are not refunded.
Mail member services
You want it on paper. The privacy policy says to write here.
- 01Write that you are cancelling Premium, and include the email on the account.
- 02Mail it to Inter1 Holdings dba Jobcase, Attn: Member Services Team, 120 Washington Street, Suite 201, Salem, MA 01970.
Privacy questions can also go to info@jobcase.com. A business contract for Jobcase’s AI calling product lists a different office: Jobcase, Inc., 201 Broadway, Suite 7, Cambridge, MA 02139. That contract is not the member cancel address.
How to know it worked
- Premium stays on until the paid term ends.
- If they close the account because you broke the rules, the terms say there is no refund for unused time.
Watch out for
- You owe the tax. They can bill a tax later if a state says they should have collected it.
- The card on file can keep being charged after it expires, so the plan does not lapse.
- A missed payment can end the subscription.
Jobcase refunds
- Cancelling does not refund a charge already made.
Sources · checked 28 October 2026
