How to cancel MyPerfectResume

Cancel on the website

You can still log in. MyPerfectResume's terms point to an online cancel page in your settings.

1. 01Go to myperfectresume.com, click Login and sign in.
2. 02Open My Account, then My Settings.
3. 03Open the cancel page for your subscription.
4. 04Turn down any offers and finish every screen until it says the cancellation is done.
5. 05Wait for the confirmation email with a cancellation number.

No email within the day? Check spam. Still nothing means the cancellation most likely did not go through.

Cancel by phone

You cannot log in, or want to speak to someone.

1. 01Call 855-213-0348. Lines are open 8am to 8pm Monday to Friday, 8am to 5pm Saturday and 10am to 6pm Sunday, Central time.
2. 02Give the email on your account and say you want to cancel your subscription.
3. 03Ask for the cancellation number and for it to be emailed to you.

Cancel by secure message

You want a written request, or do not know which email you signed up with.

1. 01Open MyPerfectResume's contact page and choose Send us a Message.
2. 02Under I need help with, pick I want to Cancel.
3. 03Enter your name and the email you think is on the account, and say you want your subscription cancelled.
4. 04Add the date and amount of a recent charge so they can find your account.

The reply comes by email. Keep it as your proof.

Cancel by chat

You want an answer straight away. The chat is AI-supported and open seven days a week.

1. 01Open MyPerfectResume's contact page and click Chat with us.
2. 02Say you want to cancel your subscription.
3. 03Ask for the cancellation number and save the chat.

How to know it worked

• —MyPerfectResume emails a cancellation number for every cancellation. That email is your proof.
• —Check spam or junk first. MyPerfectResume says its emails often land there.
• —No email at all means you should contact customer service again. The terms say so directly.

Watch out for

• —The 14-day access renews automatically every 4 weeks at a much higher price. Cancel inside the 14 days if you only wanted the trial.
• —The 1-year plan renews automatically every year, paid upfront.
• —Cancelling does not unpublish your online resume profile. Unpublish it in Privacy Settings, or delete your account.
• —If a renewal payment fails, BOLD may take part of it from your card and charge the rest separately.
• —Single resume downloads, prints or emails bought one at a time are final and not refunded.

MyPerfectResume refunds

• —MyPerfectResume offers a money-back guarantee if you ask for a refund within 14 days of buying premium access.
• —The terms let you request a refund if you cancel before your first period, such as the 14-day access, ends.
• —Outside that window the terms say refunds are not guaranteed.
• —Ask for the refund in the same call, chat or message as the cancellation. Cancelling alone does not trigger one.