How to cancel Resume Now

Cancel on the website

You can still log in. Resume Now's terms point to an online cancel page in your settings.

1. 01Go to resume-now.com and sign in.
2. 02Open My Account, then My Settings.
3. 03Open the cancel page for your subscription.
4. 04Turn down any offers and finish every screen until it says the cancellation is done.
5. 05Wait for the confirmation email with a cancellation number.

No email within the day? Check spam. Still nothing means the cancellation most likely did not go through.

Cancel by phone

You cannot log in, or want to speak to someone.

1. 01Call 844-351-7484. Lines are open 8am to 8pm Monday to Friday, 8am to 5pm Saturday and 10am to 6pm Sunday, Central time.
2. 02Give the email on your account and say you want to cancel your subscription.
3. 03Ask for the cancellation number and for it to be emailed to you.

Cancel by chat

You want an answer straight away. The chat on the contact page is an AI assistant.

1. 01Open Resume Now's contact page and start the chat.
2. 02Choose Cancel my account.
3. 03Enter only the email on your account when asked.
4. 04Ask for the cancellation number and save the chat.

Cancel by email

You want a written request, or do not know which email you signed up with.

1. 01Email customerservice@resume-now.com.
2. 02Give your name and the email you think is on the account, and say you want your subscription cancelled.
3. 03Add the date and amount of a recent charge so they can find your account.

Keep the reply with the cancellation number as your proof.

How to know it worked

• —Resume Now emails a cancellation number for every cancellation. That email is your proof.
• —Check spam or junk first if it has not arrived.
• —No email at all means you should contact customer service again. The terms say so directly.

Watch out for

• —The 14-day access renews automatically at $23.85 every 4 weeks. Cancel inside the 14 days if you only wanted the trial.
• —The annual plan renews automatically every year, billed upfront at $70.20.
• —Cancelling does not unpublish your resume profile from the public database. Unpublish it in Privacy Settings, or delete your account.
• —If a renewal payment cannot be taken in full, the terms let BOLD take whatever part of it your card allows.
• —Your documents stay in your account after you cancel, but you cannot download them without a subscription.

Resume Now refunds

• —Resume Now's pricing page offers a money-back guarantee during the 14-day trial if you are not satisfied.
• —The terms say a refund may be issued if you cancel before the trial ends.
• —After the trial, the terms say refunds are not guaranteed.
• —Ask for the refund in the same call, chat or email as the cancellation. Cancelling alone does not trigger one.